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  #1  
Old 12-05-2012, 10:28 PM
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Samw Samw is offline
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Try to call the depot directly.

http://goo.gl/maps/cu5SP

5960 Ferguson Rd, Richmond,
BC V7B 1M6, Canada
+1 604-295-8140 ‎

It is funny, the average quality score of UPS out of 77 users is 1 (where 1 is poor and 30 is perfect).

Last edited by Samw; 12-05-2012 at 10:41 PM.
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  #2  
Old 12-05-2012, 11:22 PM
c me fish c me fish is offline
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So they have me running around Vancouver/Burnaby meeting drivers. To me it seems they don't actually know where the package is... on the bright side they are communicating with me now.. ...

The local depot isn't any more help than the regular client care number
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  #3  
Old 12-05-2012, 11:33 PM
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Devin should file for shipping refund even if the corals survive by the time it is delivered.

http://www.ups.com/content/gb/en/res...moneyback.html

Another rating of 1 for UPS.
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  #4  
Old 12-06-2012, 05:18 PM
c me fish c me fish is offline
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Sorry to report that the box is still MIA. They have asked that the shipper contact their tracking department to file a claim. I'll send Devin a PM now as well.
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  #5  
Old 12-06-2012, 06:57 PM
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on the phone with UPS they said they found the box but chances of SPS making this long is slim. Going to try to file a claim lets see what happens.

This will be the last time I ship with UPS.
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  #6  
Old 12-06-2012, 07:00 PM
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They said I need to wait for it to be delivered before they can do anything. Please let me know the moment it is delivered.

-Devin
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  #7  
Old 12-06-2012, 10:20 PM
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Frags were delivered a few minutes ago. Exterior box was wet. Contents were cold. Frags polyp-less . I have taken pictures in case you need them Devin, just let me know where to send them.
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