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  #1  
Old 11-10-2012, 07:43 PM
Borderjumper Borderjumper is offline
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Quote:
Originally Posted by Borderjumper View Post
Email sent regarding bad power supply.
Wow I'm pretty impressed.. Had an answer to my email within 10 minutes, asking for my address to send out a new power supply!
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  #2  
Old 11-10-2012, 09:00 PM
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Aqua-Digital Aqua-Digital is offline
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power supply will go out Monday - going to see if more local dealer has one to get it to you faster.
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Old 11-11-2012, 12:32 AM
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This is the way products we by should be supported I bought a apex unit and there good over the phone but a pain in the a$$ if u have to return anything no store will exchange them under warentee u have to ship them back at your cost. And in my opinion no matter how good s Lfs is if they don't have the power to replace a unit then I'm not gonna buy. That being said I won't but another Neptune/apex product.
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Old 11-11-2012, 01:37 AM
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Skimmerking Skimmerking is offline
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This is why
michael is a TOP NOTCH seller and other things for the life of me I cant spell so Im not going to..



MIKE IS COOL there how's that
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Old 11-11-2012, 01:45 AM
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I should of said I never bought my apex from him I'm just saying that this is the way all our products should be handled. I hate spending 400-1000 bucks on a product onley to have something go wrong with it then return to we're it was purchased onley to be told to contact the manufacture they don't handle repairs or warentee work.
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