Fragalot!

[Northernseacorals]

Originally Posted by dreef

In the day i've had problems with Burc as well...but that's long passed. I get email replies within the hour. He offfers me frags of the nicer stuff that's not even on his website. I have nothing but good to say about him now. Frags are always double sized...he's a good guy.

/sarcasm

There, I fixed that for you

[dreef]

No i'm straight up telling the truth.On my last order he asked if i had any issues with the previous order.I lost a few frags but didn't phone or email,just sucked it up...it was only 30 bucks.He made up for it with big double sized frags of some sweet stuff not listed on his website.

[Seth81]

Well then I guess I must be one of the lucky ones that doesn't get return phone calls or emails.

I cannot recommend Frag Alot due to poor customer service, and orders not being fufilled. I can 100% recommend Greg from Coral master. I was just at his place this weekend and he has some gorgeous corals and great healthy frags, a bit more pricey but much better quality.

Originally Posted by dreef

No i'm straight up telling the truth.On my last order he asked if i had any issues with the previous order.I lost a few frags but didn't phone or email,just sucked it up...it was only 30 bucks.He made up for it with big double sized frags of some sweet stuff not listed on his website.

[cale262]

Originally Posted by Seth81

[color=black][font=Verdana]Well then I guess I must be one of the lucky ones that doesn't get return phone calls or emails.

No, his lack of communication is the rule, not the exception... I guess if you're a new customer, you don't deserve the curtesy of a timely shipment, a simple email update or response to an inquiry. Bad business practice IMHO.

[Seth81]

I was being facetious, I think all reading this thread are fully aware of his rep.

Originally Posted by cale262

No, his lack of communication is the rule, not the exception... I guess if you're a new customer, you don't deserve the curtesy of a timely shipment, a simple email update or response to an inquiry. Bad business practice IMHO.

[cale262]

Originally Posted by Seth81

I was being facetious, I think all reading this thread are fully aware of his rep.

Meh, My bad experience with Burc is still a sore spot...

[JmeJReefer]

Burc took my shipping $$$ on a group buy after he said he would credit me! Sent me wrong frags, stopped communication, etc. worst experience ever material!
I would recommend fragbox as march over there is beyond awesome and probably some of the best customer service/products out there today. There I said it!

[H2o2]

PLease i am talking for myself but i have received 4 orderers from fragalot in the last 3 months and all i can say is great service and if there were any issues like not being shipped on the set day Burc asked me if it was ok to do so as he had things come up and for the frags i received off of him stellar,and I also received an order from frag box again great service and frags but please this was my experience

[mseepman]

I have to say...been part of several orders lately....nothing but positive to say. Large frags and all have been stellar! Just my experience.

[Phil]

I've done lots of orders. Don't really have issues. Always nice stuff. Always get extras. Orders are always large 100+ frags. Sometimes missing one or two or 2-3 doas. Burc makes up for it in next order or offers to send replacements for free. Most people that have issues leave the frags in bags too long. I pick up the orders at 8am and some people don't pick up till late that Night or next day. I have my stuff in water pretty quick. Also too many guys complain about one frag doesn't look 100% like the picture. It's a picture of one frag of 100 there not all the same some have morphs some have different one on the same frag. As for people paying shipping on a group buy that's there own fault for not following directions of the group buy. I order off the website like everyone else and I never paid shipping. And as for the other vendors on here I've orderd from everyone and I've lost hole orders from others places.