Warning to Profilux Users

[Zoaelite]

Originally Posted by Snaz

This response and that they said the warning regarding this issue is "somewhere on the RC forums" leads me to conclude I will never use this or any product by this company. Disgusting.

Couldn't agree more, I've been staring at that after photo and I'm starting to get sick. Steve I'm so sorry for your loss man, you had one of the nicest LPS collections out there , once your set I have a few zoa frags if your looking to get into the territory.

I will personally never purchase a Proflux after reading this, with that kind of customer service I'm surprised the brand is large as it is. I would hope a certain rep. on here could flex his muscles and get some compensation on your end, *cough*.

[Myka]

In all of this I see two flaws...

1) Tank was left unattended for too long (if you value your tank someone should check it daily).

2) Alarms should have to be manually reset (that's really basic engineering).



In the end though, it's all about redundancy. Redundancy is the only insurance we have. No way on Earth would I have my system set up in a way that would allow that much freshwater (or dosing fluids) to be pumped into the display. I think sometimes we rely on computers and gadgets too much, and put too much faith in them.

My system is designed so that if my freshwater bin gets pumped dry for some reason the sump can even hold all the volume so I wouldn't even have a wet floor. The top off bin needs to be refilled every second or third day, and that's fine by me because it's a safe way to do it. I cringe when people have their top off system hooked up to unlimited supplies of water. It's an accident waiting to happen. My dosing canisters are small; I have large premixed containers that I use to refill the dosing canisters once a week. My dosing pumps have dosed a whole weeks' worth of fluid in about 8 hours which ran the dosing canister dry. This was not enough to cause significant reactions. The redundancy I have implemented means I have to "do stuff" with the tank more often, but I have a lot of time, money, and energy in that glass box so it is worth it to me. When I go on holidays an aquarium maintenance company checks my tanks 1-2 times per day. It's not cheap, but neither are the corals in the tank!

[Myka]

I don't mean to sound insensitive at all, I feel really awful for what sphelps has gone through with this horrible disaster. I thank sphelps for sharing his story, and I hope we can all take something from his experience.

[StirCrazy]

Originally Posted by Myka

In all of this I see two flaws...

1) Tank was left unattended for too long (if you value your tank someone should check it daily).

I have to disagree with you in this situation, if you read it this all happened in less than a day, so having some one check the tank even once a day may or may not have helped. he did have some one checking every day or two.

I had 100 gal of top off water on my system, but I was old school with a float valve that was cleaned regulary. a large top off is a benifit, especialy when you go away.

if some one wanted me to check in on there tank for them while there away thats what I expect. check in and maybe feed fish, not do maintenance and such. I can tell you, unless you have a special tank sitter your paying for or a very very good friend, you start asking people to spend 3 hours at your place making water ect and your going to be looking for some one else the next time.

Steve