Telus or Shaw

[jorjef]

Originally Posted by Doug

Ohhhh. I see. I think. Not sure how a company, {and I,m sure Shaw is not alone}, can charge some one price, another a different price and so on, for more or same packages.

I'm just guessing but I would think rather than cast in stone pricing schedule the reps are given a wider range to work with selling their services. I sell a commodity, and very few customers get the same price for the exact same item. I make a judgement call when I quote, some times I win sometimes I loose. I would think it would be the same for them...

[mike31154]

Hmm, IMO selling a commodity is somewhat different than providing a service such as cable, internet or phone. Commodities are sold under much more of a free market principle, no?

The problem with cable & phone companies is that they've been fortunate to operate somewhat of a monopoly with little or no competition. The CRTC gets involved & messes things up too with their restrictions. Things get even more complex when you get a commodity such as natural gas provided by another pseudo monopoly like the gas company. Whether you purchase the gas from a broker or from the gas company, you'll always be paying something to the gas company to maintain the infrastructure, pipelines etc. When I think pure commodity, I think more of natural resources or agricultural products such as gold, silver, cattle, grain... Much more open market driven than the pricing schedules offered by cable & phone companies. I could be totally out to lunch too though, just thinking out loud.

All I know is the cable & phone companies have the markets cornered/divyied up in certain regions of the country and they've had an easy ride for too long. Things are opening up & services like Netflix etc. are probably starting to instill some fear in the established outfits. They're going to get what they can while the getting's good, because the winds of change are on the way with respect to cable, internet & phone services. You can usually tell how well off a company is when you get the glossy, high quality mail advertising a service you probably already have from them, but they can't be bothered to check files of customers before they mail this crap out.

It's time to UNBUNDLE!!

[MarkoD]

Anyone on telus tv that wants a free trial for channels can pm me

[Lampshade]

I've been with Telus for 3 years now, overall, amazing service, better than I've seen from any company (Including telus mobility). What I've Noticed:
Telus internet is screaming fast, double what I've ever had with shaw in 4 different locations.
Telus Internet has a fast download AND upload, making gaming way faster. recently they're tuned it back it seems(in the past 1-2years), but still is far better than I've seen on shaw.
Shaw HD TV looks WAY better than Telus HD, the day someone told me this I was ruined, I compared a few different peoples shaw TV's, and set up a HD antenna to test my own, and damn, it does look snowy. Telus says they're working on this, which is good.
Telus forwards you email from "we where able to upload part XX of movie YY, please don't upload" Shaw doesn't bother with the emails. (I heard this from a friend that downloads....).
If you download over your cap on Shaw 3 months in a row you get bumped up to next pay level, telus has never cared how much LAfishguy/mrsaltwatertank I watch.


After all that... I'm cancelling TV once my contract is up, Theres another + for show, no contract. My PVR died last week and honestly, i didn't notice till this morning when my son wanted to watch his shows. So I had to go to netflix and select the show manually. what a painful ordeal....

[jorjef]

Originally Posted by mike31154

All I know is the cable & phone companies have the markets cornered/divyied up in certain regions of the country and they've had an easy ride for too long. Things are opening up & services like Netflix etc. are probably starting to instill some fear in the established outfits. They're going to get what they can while the getting's good, because the winds of change are on the way with respect to cable, internet & phone services.

That in a nut shell is why I think these reps have flexibility when quoting. A more open market has forced them to be competitive with the next guy.