Telus or Shaw

[Doug]

Originally Posted by SeaHorse_Fanatic

I also got the run-around with Shaw and they try to add $5 here, $10 there and my bill would suddenly jump every couple of months. When I call, they would say "oh, I don't know why that charge is there. Do you want me to remove it?" Well duh!!! Then got a sweet deal with Telus when Optik was just coming into Burnaby. I called up Shaw to cancel my services and the rep lied through his teeth saying that he would price match and I would keep all my channels and have high speed. Instead, they billed me almost $40 more than my Telus price, cut my internet to "light speed" (which is almost like dial up) and cut all my channels to just the basic which is about 24 channels. When I called up a few days later, and found out that the Shaw rep had lied, I blew my top and cancelled everything with that company. Since then, they send me a notice at least twice a month with new offers which they wouldn't offer when I was originally planning to switch.

Been very happy with my Telus TV. I can PVR 3 shows including a HD channel and watch a fourth recorded show at the same time, while using my internet and having my wife and sister-in-law downloading on their laptops. They even through in a free second pvr when I installed a LCD tv on my back deck during last year's Stanley Cup playoffs.

I calculated that compared to my Shaw billings, I will save well over $2000 over the 3 years contract. NEVER GOING BACK TO SHAW.

My Telus bill (TV including HD & 7 packages; High speed internet and free land land) was about $48 for the first year, then $65 for the next year and is still under $80 for the last year.

My last two Shaw bills were in the $120-$135 range and I had NO pvr, no HD channels, only Channels 3 to 55, regular high speed, and a no frills land line.

Since switching, I literally saved enough to buy an extra coral colony or two just from the difference in bills between my old Shaw and my Telus TV.

$135 vs $45 (or even <$80 now). Hmmmmmm.

Even at $120 for Shaw, I saved/am saving over $2100 over the three years contract. And when I phoned Telus, they threw in 6-7 free movie channels for three months just for fun.

My sister had to buy her Shaw pvr and its the one where you can only watch one channel or pvr it, you can't watch a different channel while pvring. Kinda pointless to me.

Anthony

Wow Anthony. How do you get that for under $80. If I read correct the package I looked at had only 5 theme packs and is $133 after first 6 months

[Flash]

my parents have telus, and would rather watch my shaw tv! I like shaw, they are very helpful. i have a pvr and digital cable. love it!

[SeaHorse_Fanatic]

Originally Posted by Doug

Wow Anthony. How do you get that for under $80. If I read correct the package I looked at had only 5 theme packs and is $133 after first 6 months

I signed up very early on before the optic-fibre line was installed and got their best price. I also don't pay for my phone line (I called to set that up, but their customer service rep told me if I don't need caller ID or long distance, etc. and just used the phone for local calling & incoming calls, I didn't have to pay for it). Telus has to activate a line anyways, so its their line, not mine, but I use it as my local house phone.

I have long-distance on my cell & almost everybody who calls does so on my cell so I don't need an extensive house phone package. Its for my own use or my family to call us mainly. But what works for us may not work for others.

So I only pay for tv & internet & I get discounts on both. I find that when I call them as my discounts expire, they're good about giving me another 3-6 months of other discounts or free movie channels, etc.

[Doug]

Ok I see Anthony. Thanks. I was talking with them today. They are checking to make sure its available in my area, as its a new address. I also talked to Shaw.

[StirCrazy]

Originally Posted by Doug

Ok I see Anthony. Thanks. I was talking with them today. They are checking to make sure its available in my area, as its a new address. I also talked to Shaw.

what ever telus says they'll give you, write it down and then call shaw and they will beat it. a friend went back and forth between them about 3 or 4 times and got a sweet deal out of shaw.

Steve

[SeaHorse_Fanatic]

Originally Posted by StirCrazy

what ever telus says they'll give you, write it down and then call shaw and they will beat it. a friend went back and forth between them about 3 or 4 times and got a sweet deal out of shaw.

Steve

Yup, I always do the same. Got the Telus offer in writing and called Shaw about beating it. Play one against the other.

Anthony

[burgerchow]

the problem is that Shaw won't put anything in writing. That's why I left them.( see my previous post)

[Doug]

Thats ok. I will get a quote from each for sure. Still waiting for Telus to get back to me after they check to see if I can get the service in my area.

[chewie]

Originally Posted by StirCrazy

what ever telus says they'll give you, write it down and then call shaw and they will beat it. a friend went back and forth between them about 3 or 4 times and got a sweet deal out of shaw.

Steve

Did the same thing. Have ALL channels, fastest internet ( xtreme) and land line plus shaw sent two HD pvrs to me. Paying $108 a month, good for one year...
My In laws have Telus and I think the HD channels are garbage. We both have the exact same 50" LG Lcd TVs and Shaws picture wins Hands down. Telus' picture is more grainy and thier picture keeps cutting off and on every once and a while. Had to have Telus visit a few times to get things sorted out ( phone cutting in and out, pvr not working etc)
The only thing I do think is neat is the call display coming up on the tv when someone calls....not cool enough though to put up with crappy (IMO) service and having to sign a contract.

[Doug]

So how the heck does one get that, when I have the medium package, which is regular $149, paid for my one HD receiver, pay rent for 2 of my other digital boxes and only get 6 months at the cheap rate??????????????????????????????????????