Some Insurance Companies Suck

[Seriak]

Well, they said I can appeal their decision and they will hire an independant roof inspector with no financial interest in the decision at my cost unless they find there is damage then it is added to the claim. That is reasonable I guess.

[gregzz4]

If you are really going to change companies, look around for an insurance broker, not a specific company. They shop for the best rates and do battle for you.
We've only had one claim, but it went very well.