Fragalot!

[Delphinus]

Why wouldn't he?

For that matter why are you speaking for him? Let him come here and speak for himself.

[arash53]

I think anyone does great job and satisfy its customers deserves positive feedback.

[fishoholic]

Originally Posted by arash53

I think anyone does great job and satisfy its customers deserves positive feedback.

The problem is he only does it for half of his customers half of the time. It's great if you're one of the lucky ones, but it really sucks when you're not.

Kinda like playing Russian roulette but with 4 bullets instead of one, personally I'd hate to be the one who has to bite the bullet (so to speak)

[Delphinus]

Originally Posted by arash53

I think anyone does great job and satisfy its customers deserves positive feedback.

That sounds quite reasonable to me. I don't have any issue with that.

I am curious however, why endorse now? You've never endorsed anyone prior to this. What's different about this one? I'm just trying to understand.

[jorjef]

Originally Posted by Delphinus

I am curious however, why endorse now? You've never endorsed anyone prior to this. What's different about this one? I'm just trying to understand.

No one else gets slammed like he does, not saying it wasn't always warrented. It might be making people want to tell the other side..If people quit slamming him, people would quit defending and all would be quiet.

I know you were asking someone else those two questions just thought 2 more cents wouldn't hurt...

[Delphinus]

Originally Posted by jorjef

No one else gets slammed like he does, not saying it wasn't always warrented. It might be making people want to tell the other side..If people quit slamming him, people would quit defending and all would be quiet.

I know you were asking someone else those two questions just thought 2 more cents wouldn't hurt...

That's fine, I don't mind the viewpoint. Thanks for your perspective.

Fragalot has had a hand in defining their own destiny to this point. Canreef gets blamed for the deletion of negative posts from the fragalot forum but in fairness this was fragalot's forum where it happened, sponsors are moderators in their own forums and Canreef staff avoids entering sponsor forums. But the negativity that this practise was generating was reflecting upon the board in general and we had to do something. All requests for communications were ignored, so fresh on the heels of the Hidden Reef fraud issues, we had no choice but to cancel the sponsorship.

So you have to understand where the negativity is coming from. If the business has reformed then I wish them nothing but success but again from a perspective of "Canreef" we are very leery about jumping on the bandwagon of endorsement. We like to see long term stable relationships, not flashes in the pan, so to speak. It would be nice to see what best practises have been employed from the business to ensure that the inconsistency issue has been addressed.

[jorjef]

Originally Posted by Delphinus

Why wouldn't he?

For that matter why are you speaking for him? Let him come here and speak for himself.

I guess I'm speaking about the positive orders I have had recently, which yes I guess is speaking for him. I will always say "you can never move forward if you're always looking at the past".

He's like a hardened criminal just released from jail, even if he has proved he has reformed people will always throw his past in his face...How many other frag shops have come and gone over the years? he must be doing something right.

[Delphinus]

From my experience and hindsight he's always offered nice stuff at nice prices. What was his weakness was his inconsistency. 3 out 4 orders would be positive, 1 order would be "well I didn't get what I asked for" or "I had DOA's". Then the replacements would come as DOA and those would get credited and then those would be DOA's and then it started to become evident that basically he was cutting and bagging and shipping all in one go, which would explain the inconsistencies and basically it would come down to luck of the draw for each individual.

The concern I have is this. Each positive review on Canreef acts as an endorsement and promoting a business and the fact remains that no business can use Canreef for promotion unless a sponsorship model is in place. As far I know there has been no request made to start a new sponsorship. Whether Canreef would welcome such a request is another matter but the fact is no communication has been made from fragalot in this regard. So until then we remain neutral. Canreef can be used to coordinate group orders, but the sheer number of threads all of a sudden promoting the business has to be viewed as slightly interesting.

[jorjef]

Maybe there is a large amount of new people in the hobby with little knowledge of his past and have tried him recently and having had a positive experience find it surprising to see negative posts and feel compelled to respond.

[reefan]

Originally Posted by jorjef

Maybe there is a large amount of new people in the hobby with little knowledge of his past and have tried him recently and having had a positive experience find it surprising to see negative posts and feel compelled to respond.

With him it has always been buyer BEWARE! One thing he generally did was short ship and have a large number of DOA's. Then he would say I'll replace that or make it up on your next order. And so the cycle starts with seldom getting what you wanted on each order but with promises to fix the next time. So people kept ordering and getting sucked in until after 5-6 times many people said enough is enough and wrote off the losses because it's just too much hassle.
I still say if you use this forum you should support the vendors who sponsor here and quit being so cheap trying to save a couple of bucks with a non-sponsor who has a terrible track record. If he was so confident in his product he would offer free replacement shipping like one of the sponsors here does.
I have shopped around with many vendors and have found you generally get what you pay for.