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#1
02-04-2012, 06:40 PM
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In my opinion i never hurts to ask in my opinion especially if you are repeat customer. Usually if you talk to the right person they are able to discount the price by a minimun of 10%. I done this before in Calgary.
That being said though as you mentioned customer service is very important to me so I don't mind paying a bit extra for items.
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Current Tank: Red Sea Max 250 <--click Old Tank: 28 gal. AquaEuroUSA cube <--click 
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#2
02-04-2012, 06:55 PM
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Myself I ask if the price can be matched and if not I buy from the place with the best price. Its an expensive hobby and every bit of $$ saved is a bonus. Also one can bartar as I have learnt there is a very high markup on some items. Some places have high prices and lousy customer service which boggles my mind how they stay in business.
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