Newbies be Carefull!!

Aquarium_Medics · #1 08-26-2011, 11:06 PM

I know of 2 stores in Calgary that offer a "limited warranty" If the fish dies within 15 days they will credit you 1/2 the value, which to me is better then nothing.

Flash · #2 08-26-2011, 11:37 PM

We at Blueworld have 72hour live guarantee. I know many others don't.

Sorry about your experience you the other store.

lee9 · #3 08-27-2011, 12:31 AM

Not sure if one of those is the same store that I thought had a similar guarantee... but only for 5 days.... until I read the fine print.

"This guarantee does not apply to marine livestock"

Please PM me the store names if you don't mind

Thanks.

Quote:

Originally Posted by Aquarium_Medics

I know of 2 stores in Calgary that offer a "limited warranty" If the fish dies within 15 days they will credit you 1/2 the value, which to me is better then nothing.

Aquarium_Medics · #4 08-27-2011, 01:39 AM

Upon further investigation, the "warranties" are only on Freshwater fish, not marine. Sorry, figured if they warrantyed one type of fish, why not others?

lorenz0 · #5 08-27-2011, 02:11 AM

price. fresh water fish cost 0.05-1.00 at wholesale. I remember reading a list where i worked and couldn't believe it. Thats why they can afford replace so many fish.

mark · #6 08-27-2011, 02:41 AM

wondering how much is the membership and then how long would the warranty period be?

Oilers · #7 08-27-2011, 04:43 AM

Please PM me. Thanks.

The Grizz · #8 08-27-2011, 05:37 AM

As an out of towner I have gotten to know some of the owners & staff at a few store in both Calgary & Edmonton. I like to deal with these particular store's because they ALWAYS treat me right. I am pretty sure I know what shop you are talking about & I don't agree with the whole membership thing that you have to pay for. I have what they call a CLUB car for Big Al's, Petland & Petsmart, get discount & points you can redeem for items & it was free.

ALang · #9 08-27-2011, 02:33 PM

Yeah, pretty bad.
I also only stick with the ones that I trust.
That said store took advantage of me when I was a Newbie, as well.
Spend thousands of dollars there to start my hobby, stock it and then they wouldn't honor their warranties in the most badly build aquarium stand, ever!

Long story short, I won't spend my money there again.
No offense to the staff there, I loved the staff, they were at least honest with me all the time. But I refuse to keep throwing money at the people who ripped me off so badly.

You know, Newbies should join our Reefer's club (Free membership

), and feel free to ask questions, and find support there. I wished that I knew then what I know now. And I wished that I knew about Canreef then. Learned so much amongst members here and at the Reefer's Meetings.

Thanks for sharing. Thanks for reading.

Jeff000 · #10 08-28-2011, 04:18 PM

The store is Aquarium Illusions.
It is the only one in Edmonton that offers a membership. I don't even need to PM to figure that out. Just figured I would make it easier for people from out of town instead of sending a PM.
I've never had a problem with their fish, but watch for pests on their corals.

No where really offers a warranty on Marine fish, the good stores would help you out on the next purchase I am sure. And blue world does have 72 hours, although I did not know that till this thread.
Marine Aquaria, Blue World, and Red Coral (no particular order) all have great staff, and great fish/corals.

This thread is kind of silly on a 40 dollar fish. Water could be perfect and it could still die for a number of other reasons.