Great Buyer experience...

[es355lucille]

Do we delete the threads of the vendors that get bashed on here as well. Do they have to pay for advertising so that we can bash them with the proper style and etiquette. Hey I have seen it on here for myself......as long as it plays both ways then its fair a game. If not then I think we have to re-think the vendor advertising thing.

Just saying that if we can bash a (non sponsor) and it seems fair then giving the "bouquet" has to be allowed as well.

Brad

[Aquattro]

Originally Posted by es355lucille

Do we delete the threads of the vendors that get bashed on here as well.

We used to, and lots of people got taken in by the vendor(s) in question. Twice a vendor received "protection" from negative claims, and it was not in the interest of the members.
We've since shifted our thinking a little, in that should there be a negative experience, you bring it up politely and professionally in the vendor's forum. Almost always this will result in a satisfactory outcome for both parties.
Should it not, the issue can be reported to a staff member. Although we can't act on single incidents, if we see a pattern of neglect from the sponsor in satisfying customer expectations, their advertising rights may be suspended or revoked.
Having said that, any post that claims " Vendor X sucks donkey balls" will be removed
Additionally, as I've stated above, free publicity for non advertisers will also be removed.

[es355lucille]

Originally Posted by Aquattro

Having said that, any post that claims " Vendor X sucks donkey balls" will be removed

I love your "almost politically correct answer" LMAO!!

just kidding I thank you for the response, I was hoping to hear. I love this site!

[mark]

can understand posting a pat on the back for going above and beyond, but posting that a vendor responded to e-mails and the product shipped arrived alive???