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![]() I ordered a bunch of stuff from him a few weeks ago and my fish came in DOA because the water got too cold during shipping and only 4 heat pads were used in a large styrofoam box.
I emailed Ken right away about it and showed him pictures, and we have arranged for me to do a reorder of the fish for the same price once the weather is a little warmer. Communication has been extremely good with them.
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