Would you buy from an LFS that dodges questions?...****** Apology*******

[Ross]

Originally Posted by paddyob

How about direct questions on mortality and the practice of removing animals that have a high mortality rate?

When a dealer gets defensive... to me that says "Please buy something as all I care about is money."

Are you certain that the dealer ordered this fish in?
I've seen countless times that a LFS orders in a specific strain of Discus and the distributer substitutes another strain in its place because they were not instock at the time of shipping.

(Freshwater yes, but the point is the same if not worse for Marine as they are 99% dependant on the fish being located and caught)

If it wasnt ordered and many people question why they would bring it in, then I could see them getting annoyed.
Either way poor practice to bark at a customer.

Any business man knows without customers your store amounts to nothing so... "The customer is allways right"
Perhaps they were a special order for a naive customer that backed out of the deal?

[paddyob]

Originally Posted by Ross

Are you certain that the dealer ordered this fish in?
I've seen countless times that a LFS orders in a specific strain of Discus and the distributer substitutes another strain in its place because they were not instock at the time of shipping.

(Freshwater yes, but the point is the same if not worse for Marine as they are 99% dependant on the fish being located and caught)

If it wasnt ordered and many people question why they would bring it in, then I could see them getting annoyed.

The answer is yes Ross. And I asked for clarification on his posted facts.

I have since removed all my posts from the thread in question as I do not want to be associated with him at all. He can field the questions again (I hope) and the vendor has been blocked from contacting me again.

[paddyob]

Originally Posted by Ross

Any business man knows without customers your store amounts to nothing so... "The customer is allways right"
Perhaps they were a special order for a naive customer that backed out of the deal?

I do not feel the customer is always right. In fact the customer is usually wrong a lot. But the customer has a right to fair treatment and honesty from the retailer.

[cale262]

Maybe I'm confused here...But I don't see the whole point of this thread?

[paddyob]

Originally Posted by cale262

Maybe I'm confused here...But I don't see the whole point of this thread?

Its in the Lounge area.... open discussion...

Thread title... "Would you buy from an LFS thats dodges questions?" Nothing more nothing less.

It is, for the most part, personal opinions. Some on topic... some off.

[cale262]

Oh I see the title but the first post is more of a troll than a question...

[paddyob]

Originally Posted by cale262

Oh I see the title but the first post is more of a troll than a question...

Yes Cale... this thread has gone many ways and may seem confusing by the time you read on.

It has gotten a little off topic but has made for an interesting discussion. Which I do appreciate. There are many points of view, whether or not we all agree it appears.

But to clarify Cale.... if you ask a retailer/owner a question, and they do not answer... or they choose to become defensive about your question... what would you do? What would this indicate?

Have you experienced this? Do you find it more with online retailers or the LFS?

This is based on an earlier experience I had today with a Specific sponsor. I am not going to mention his business as I am not here to cause a vendor back lash or what have you. It is merely about conflicting info he posted and was very ignorant in his answering of the questions I had...