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Old 11-17-2010, 09:28 PM
Coleus Coleus is offline
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UPS is teasing me or some thing. 22nd to 17th then to 19th and now down to 17th although my packages are still in BC at 3:40 AM today. Don't think i will get them today
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Old 11-17-2010, 10:33 PM
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Quote:
Originally Posted by Coleus View Post
UPS is teasing me or some thing. 22nd to 17th then to 19th and now down to 17th although my packages are still in BC at 3:40 AM today. Don't think i will get them today
+1 to exactly this story, I really hope it shows up today but I just checked and:

Quote:
RICHMOND, BC, CA 11/17/2010 2:01 P.M. IMPORT SCAN
So i would think tomorrow?
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Old 11-17-2010, 11:55 PM
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Here is my "official" status...lol Now it just says in transit no est. delivery date...Good thing it's not time sensitive lol

RICHMOND, BC, CA 11/17/20101:48 P.M.IMPORT SCAN 11/17/20103:04 A.M.

ARRIVAL SCAN REDMOND, WA, US 11/16/201011:23 P.M.

ARRIVAL SCAN SPOKANE, WA, US 11/16/20102:06 P.M.

ARRIVAL SCAN EAGAN, MN, US 11/13/20102:33 A.M.

ARRIVAL SCAN MAPLE GROVE, MN, US 11/12/201011:05 P.M.

DEPARTURE SCAN 11/12/20109:20 P.M.ORIGIN SCAN US 11/12/20105:00 P.M.
BILLING INFORMATION RECEIVED

Last edited by jorjef; 11-17-2010 at 11:58 PM.
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Old 11-18-2010, 09:00 AM
Rogue951 Rogue951 is offline
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I picked mine up from the US and brought it over myself. Maybe that's why mine was so much faster?
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Old 11-19-2010, 01:59 AM
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i just got my UVL bulbs and they all but one had crushed ends
now i gota return them and get new ones, this sucks. their packaging was great too, i dont see how it got crushed unless it was already crushed before it got to me.
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Old 11-19-2010, 04:52 AM
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Man they like toying with us with the package tracking. All of a sudden the two tracking numbers I have no longer show an actual estimated delivery date (just not there period). At least the packages are in Canada though, both of them, and show departure scans from about an hour ago so I'm clinging to optimism they might show up tomorrow.

Not pleased to hear about the broken lamps, that sucks dude, sorry to hear it. I ordered T5's as well so it will be interesting to see how mine show up.
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Old 11-19-2010, 05:32 AM
Coleus Coleus is offline
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Quote:
Originally Posted by Milad View Post
i just got my UVL bulbs and they all but one had crushed ends
now i gota return them and get new ones, this sucks. their packaging was great too, i dont see how it got crushed unless it was already crushed before it got to me.
I bought some bulbs from them before and everything were good. Sorry to hear and hope everything works out.

My package is still in Richmond so i don't think i will get it tomorrow
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Old 11-19-2010, 03:35 PM
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Surprise Surprise . My packages are here. Just got them. 3 Big boxes woohoo.
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Old 11-19-2010, 09:15 PM
Coleus Coleus is offline
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Quote:
Originally Posted by Milad View Post
i just got my UVL bulbs and they all but one had crushed ends
now i gota return them and get new ones, this sucks. their packaging was great too, i dont see how it got crushed unless it was already crushed before it got to me.
The more i think of it. I was wondering because it has to go through agent, any chance the custom agent dropped it during inspection? Because the way all bulbs got wrapped, it is very hard to get damage during shipping.

Anyway, it got some minor problem with my shipment but Jon at BRS took care of me fast. Now that is a great customer service
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Old 11-19-2010, 10:20 PM
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Quote:
Originally Posted by Coleus View Post
The more i think of it. I was wondering because it has to go through agent, any chance the custom agent dropped it during inspection? Because the way all bulbs got wrapped, it is very hard to get damage during shipping.

Anyway, it got some minor problem with my shipment but Jon at BRS took care of me fast. Now that is a great customer service
thats what i told the guy at BRS. im like wtf, I dont even understand hwo they could have broken because your guys wrapped it perfectly. There was no chance there was any pressure put on the ends of the bulbs where they broke. it was the tips that were crushed. Not only that, 1 out of the 3 made it and they were all packed together.

inside out it was:
bubble wrap
original packing
bubble wrap all 4 together
tape the bubble wrap
peanuts
inside a hard cyclinder box
peanuts
outside box
!!!!!

basically i think it was broke before it even shipped. I got a feeling when they were putting on the bubble wrap they crushed them because i couldn't slide them out, i had to cut open the bubble.

Anyways, they already sent me 3 more but they are on backorder which sucks.
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