Buyer Beware: Big Al's Calgary

[untamed]

I have no particular love for Big Al's, but I respect that any retailer can choose to sell something for whatever they wish. If you bought it...and it isn't defective in any way...how do you figure they owe you anything?

Do they have a stated policy that they will match any lower price you find?

You want to give it back to them after you've used it? What are they supposed to do with it after that?

Express your objection by not purchasing other things from them....but I don't see that they've treated you badly in any way.

[Borderjumper]

Originally Posted by untamed

I have no particular love for Big Al's, but I respect that any retailer can choose to sell something for whatever they wish. If you bought it...and it isn't defective in any way...how do you figure they owe you anything?

Do they have a stated policy that they will match any lower price you find?

You want to give it back to them after you've used it? What are they supposed to do with it after that?

Express your objection by not purchasing other things from them....but I don't see that they've treated you badly in any way.

I agree.. No one twisted your arm to buy the skimmer and as you stated, you should have done your homework before buying it.

They set a price and you agreed to it when you bought the product.

[lastlight]

I've never been a fan of the store but yeah I agree you shop around or you don't complain later.

[blacknife]

in Ed some of their common livestock and supplies are cheaper than the other stores, anything fancy is equal or greater cost. but hey if you just paid XXX to much for your brand spanking new setup why not fill it up with as many cheap fish as you can right?

at least a few of them will live

[Bloodasp]

Actually I think they do have that policy of matching lowest prices. Not sure if there is a policy of returning a refund though after you bought it and found out it was cheaper elsewhere.

[Reef-Geek]

I always wonder why a store sells (way)overpriced items can still exist for years...

[Bloodasp]

Well as long as somebody keeps buying at that price they will keep selling it. They do say they'll beat the lowest price but not everyone shops around to look for something cheaper. I for one only knew of 2 stores that sold saltwater stuff in calgary before I started, and I've bought heck of a lot from them before I found out about cheaper places to buy.

[paddyob]

Originally Posted by Bloodasp

Actually I think they do have that policy of matching lowest prices. Not sure if there is a policy of returning a refund though after you bought it and found out it was cheaper elsewhere.

I don't know if they do match.... as I mentioned earlier... They had a wicked sale online... but refused to match the price in store.... ON THEIR OWN WEBSITE!!!!!!!