What Brand of Router/Modem are You Running Your Neptune Apex Through?

viperfish · #1 09-11-2010, 05:06 AM

Everything Snaz suggested works great. I ping'd the Apex and the Modem and they are all communicating. That's all good because it's on my home network, the problem comes up when I try to access the router from a remote location via the internet. When I do that I'm dead in the water. The router does port forwarding when you enable remote access by applying a domain name which automatically tracks the DCHP mode of the modem much the same way as DynDNS does. In theory once this is all done the 2Wire internet gateway should be accessable from any computer but it appears to me that the built in firewall blocks every attempt to access the Apex. I tried opening pinholes by allowing programs but to no avail. This is definitely not a user friendly modem. There are so many different configurations that it is almost like trying to pick a combination lock by guess.

PoonTang · #2 09-11-2010, 05:22 AM

I know with my IPhone I have to have 2 different logins. One for in my house where I access it directly through the wireless network in my house using wifi. And then when I am using 3G I have to use my dyndns name. Why don't you try getting a dyndns domain name and try using it. Also with telus I found that I could not ise the default port 80 for the emails and texts.

viperfish · #3 09-11-2010, 05:26 AM

Good things to try, I'm on it! I also sent Neptune an email to see if they could shed some light.

Snaz · #4 09-11-2010, 06:03 AM

I Googled around and it looks like Telus has loaded a custom firmware on that modem/router combo which MANY people cannot get the ports to forward correctly.
http://www.google.ca/search?q=port+f...ient=firefox-a

My suggestion is to use your old dlink modem if you still have it or even better a Thompson SpeedTouch 516. Try this, take the device into any telus store and say that it overheats after 20 mins(HOT to the touch, not warm), they will surely replace it. Ask them for a Dlink or ST516, anything other than the Siemens crap. Then goto Future Shop and buy a real router like a Linksys WRT54G.

viperfish · #5 09-11-2010, 03:04 PM

Of course I threw my DLink out. I checked Kijiji and there is a DSL-300G for $20, I better grab it. Considering the amount of time I have spent messing around with the 2Wire junk, its a good buy.

abcha0s · #6 09-11-2010, 03:07 PM

Quote:

Originally Posted by medhatreefguy

Of course I threw my DLink out. I checked Kijiji and there is a DSL-300G for $20, I better grab it. Considering the amount of time I have spent messing around with the 2Wire junk, its a good buy.

Don't buy it!! - You get what you pay for. Buy a LinkSys and buy it new.

viperfish · #7 09-11-2010, 03:14 PM

Quote:

Originally Posted by abcha0s

Don't buy it!! - You get what you pay for. Buy a LinkSys and buy it new.

I'm talking Modem and I think you're talking router. I'm still going to go with a Linksys router, I need a Telus compatible ADSL modem and the DLink is the logical choice.