AC3 Pro email setup - Need help please

[abcha0s]

Originally Posted by Doo

Thanks for the reply - I changed it as per your suggestion and tried to send a test email - nothing came through...

Does the SMTP look right? smtp.gmail.com

Thanks again!

I've never used smtp.gmail.com but it does appear to be a valid smtp server. A quick search on google suggests that this smtp server requires authentication. To my knowledge the ac3 doesn't support authentication, so this could be your problem.

In any event, this is why I asked who your ISP was. BTW, ISP stands for Internet Service Provider and would be the company who you pay for your Internet connection.

The reason this is relevant is that you should be using the smtp server of your ISP as it would not require authentication.

Call your ISP. Ask them what the full address of their smtp server is and use this.

Note: it must be the full address. The hostname alone does not work unless you are directly connected to the Internet (you are not). You must use the full address.

[Doo]

thanks for the feedback - i will call telus and get it setup...

thanks

[Doo]

still struggling!

smtp.telus.net - is this the full address?
Using port 25 - is this the right port?

Thanks

[Doo]

anyone with a pro using Telus?

Thanks

[PoonTang]

You could try the neptune support forum on RC