Canreef Aquatics Bulletin Board  

Go Back   Canreef Aquatics Bulletin Board > General > Reef

Reply
 
Thread Tools Display Modes
  #1  
Old 07-04-2010, 03:41 PM
Milad's Avatar
Milad Milad is offline
Member
 
Join Date: Apr 2010
Location: North Vancouver
Posts: 901
Milad is on a distinguished road
Send a message via MSN to Milad
Default

same here
i just set it and then forget it
works flawlessly
and i have some really fancy programming in it.
Reply With Quote
  #2  
Old 07-04-2010, 05:18 PM
andestang's Avatar
andestang andestang is offline
Member
 
Join Date: Sep 2002
Location: Okotoks
Posts: 1,053
andestang is on a distinguished road
Default

Just a suggestion, but do you have the controller near any other electrical devices or cables ? Maybe you're getting some electrical interference.
__________________
Mike

150g reef, 55g sump, T5's, Vertech 200A, Profilux III - German made is highly over rated, should just say Gerpan made.

Reefkeeper - individual obsessed with placing disturbing amounts of electricity and seawater in close proximity for the purpose of maintaining live coral reef organisms.
Reply With Quote
  #3  
Old 07-04-2010, 07:10 PM
Coleus Coleus is offline
Member
 
Join Date: May 2009
Location: Calgary NW
Posts: 1,179
Coleus is on a distinguished road
Default

That is odd. I have mine running for over 5 months now and loving it. Everything do correctly just how I want them. Maybe you got a defect unit or got some electrical interference.

I did not upgrade firmware because it is not broken of what i am doing so I don't want to mess it up.
Reply With Quote
  #4  
Old 07-04-2010, 07:51 PM
viperfish's Avatar
viperfish viperfish is offline
Member
 
Join Date: Aug 2009
Location: Dawson Creek
Posts: 684
viperfish is on a distinguished road
Default

Oh trust me, I would love to be singing the praises of the Apex just as you guys are. It was all the positive feedback that helped me make up my mind to buy it. After my little rant yesterday I decided to reinstall the firmware and reprogram everything and as of this moment everything seems to be holding steady and the controller has not changed the address of EB8. The only issue remaining appears to be switch 8 which is my Alkalinity, is not working. Switch 4 (calcium) is working fine and the icon does indicate that switch 8 is enabled, it just doesn't come on. I tried my dosing pump on a live outlet and I know it works fine. I tried to do the "manual on" and no luck. I'll still have to give Neptune a call. One thing I have noticed is when I go into the Module Setup, it shows the EB8 module as "OK" but the Display Module is "Old". Is this typical? The other thing is the display slows down drastically and speeds up for no apparent reason when navigating the through the menu on the display module. I suspect this is because the processor is busy executing a command but that's just a guess.
Reply With Quote
  #5  
Old 07-04-2010, 08:05 PM
foreverfortune foreverfortune is offline
Member
 
Join Date: Nov 2005
Location: surrey
Posts: 69
foreverfortune is on a distinguished road
Default

i too must say that there might be something wrong with yours and you should have it checked out by neptune.
ever since i have set mine up it has worked flawlessly just set and forget. the programing wasnt too hard either, i have most of my times and temps coincide with the seasonal table delayed by 4 hours so lights start at 10 and not 6 am.
Reply With Quote
  #6  
Old 07-04-2010, 08:10 PM
foreverfortune foreverfortune is offline
Member
 
Join Date: Nov 2005
Location: surrey
Posts: 69
foreverfortune is on a distinguished road
Default

Quote:
Originally Posted by medhatreefguy View Post
One thing I have noticed is when I go into the Module Setup, it shows the EB8 module as "OK" but the Display Module is "Old". Is this typical?
you can upgrade the display module, just select your display module, select upgrade firmware, and press submit module change.
Reply With Quote
  #7  
Old 07-04-2010, 08:18 PM
viperfish's Avatar
viperfish viperfish is offline
Member
 
Join Date: Aug 2009
Location: Dawson Creek
Posts: 684
viperfish is on a distinguished road
Default

Quote:
Originally Posted by foreverfortune View Post
you can upgrade the display module, just select your display module, select upgrade firmware, and press submit module change.
I tried, after I select Submit it still comes back as old.
Reply With Quote
  #8  
Old 07-04-2010, 09:44 PM
PoonTang's Avatar
PoonTang PoonTang is offline
Member
 
Join Date: Mar 2007
Location: Ladysmith BC
Posts: 1,071
PoonTang is on a distinguished road
Default

Quote:
Originally Posted by medhatreefguy View Post
I tried, after I select Submit it still comes back as old.
Something is just not right. Have you tried reading the "other" manual...
http://reeftech.webs.com/ much better instructions in here in regards to programming and updating. Your modules should not read "OLD" it will cause problems. Have you tried getting support from RC in the neptune thread, all the right people lurk there including the guy that designed the system. Also send Curt a email at Neptune, their customer support is top notch and so is their warrenty services should it come to that.
__________________
Reply With Quote
  #9  
Old 07-05-2010, 12:41 PM
daniella3d's Avatar
daniella3d daniella3d is offline
Member
 
Join Date: Jun 2010
Location: longueuil, quebec
Posts: 1,979
daniella3d is on a distinguished road
Default

I would not take any chance and have this thing exchanged or repaired. You cannot take that chance with a controller as you say, it is the most important thing and it means the life or death of your tank.

I hate firmware update. My Playstation 3 stopped reading DVD after the software update and it is now a huge worthless piece of junk.

Quote:
Originally Posted by medhatreefguy View Post
Oh trust me, I would love to be singing the praises of the Apex just as you guys are. It was all the positive feedback that helped me make up my mind to buy it. After my little rant yesterday I decided to reinstall the firmware and reprogram everything and as of this moment everything seems to be holding steady and the controller has not changed the address of EB8. The only issue remaining appears to be switch 8 which is my Alkalinity, is not working. Switch 4 (calcium) is working fine and the icon does indicate that switch 8 is enabled, it just doesn't come on. I tried my dosing pump on a live outlet and I know it works fine. I tried to do the "manual on" and no luck. I'll still have to give Neptune a call. One thing I have noticed is when I go into the Module Setup, it shows the EB8 module as "OK" but the Display Module is "Old". Is this typical? The other thing is the display slows down drastically and speeds up for no apparent reason when navigating the through the menu on the display module. I suspect this is because the processor is busy executing a command but that's just a guess.
Reply With Quote
  #10  
Old 07-05-2010, 11:57 PM
rkelman rkelman is offline
Member
 
Join Date: Jan 2009
Location: Belleville, Ontario
Posts: 37
rkelman is on a distinguished road
Default

Why not give Neptune a chance to fix it before berating them in a public forum? You would find them the be very quick and helpful as I have.
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 01:10 PM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.