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  #1  
Old 05-12-2010, 12:38 AM
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As someone who spent 10 years importing and exporting from/to the US and around the world, I can tell you what Snarkys is telling you is straight up. Cross-border shipping is truly a nightmare thanks to our respective governments.

You need to expect to pay a brokerage fee (~$50) and applicable tax and, possibly, duty on anything you buy in the US. USPS won't charge brokerage but I've been charged a lesser 'processing' fee and their tracking is seriously a joke and there is no insurance worth talking about. You are taking a chance shipping with them and I've had both good and very bad experiences.

In the end, due to volumes and tax laws, you can sometimes find better pricing in the US but you need to consider all factors before you buy. Sometimes, even though it will cost you a few bucks more, it's a lot simpler to buy locally. If ever there's a problem with anything, it's a lot quicker/simpler and cheaper to resolve.

Sorry you got a shock but I wouldn't blame the seller -they're already going a lot farther to make your life easy that most US companies would.
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29 Gal Bowfront w/24" LED Lights. DIY HOB Sump (5.4 Gal) MP40. Orange Spotted Watchman Goby, 2 Clownfish and a few hermits.

Last edited by DiverDude; 05-12-2010 at 12:38 AM. Reason: typo
  #2  
Old 05-12-2010, 12:47 AM
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And try shipping anything out of Canada. You will pay even more. I used to import alot of products and I could take any package I would get from Japan or Europe and the cost to ship the exact same package back was always about double. Canada Post is ridiculous.

Although, I do have to say that what UPS charges for brokerage is criminal considering that it is probably 10 minutes of work filling in some forms and a bit of accounting for the taxes and duties collected. I always used to do my own Customs clearing of UPS packages as it was worth an hour of my time to do so (most of that hour was spent driving back and forth between the UPS depot and the customs office and then waiting 20 to 30 minutes to pay my taxes after spending the 5 to 10 minutes to fill in the forms).
  #3  
Old 05-12-2010, 01:49 AM
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I ordered a booster pump from there for around $100 and I think shipping and brokerage and tax and all that crap was like $40 bucks? The only problem was the box was smashed and the pump had some scratches and a bent bracket. Otherwise I thought the price was ok. It was nice to not get a letter in the mail a month later saying I owned a million dollars in brokerage.
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  #4  
Old 05-23-2010, 10:59 PM
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personally before I order anything from the US, I compare the prices with canadian businesses. When and only when it's less expensive in the US do I order there. Most of the time I go local, except with BRS... for some reason their prices are stilll competitive after brokerage and shipping. Keep it up BRS!
 


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