Bad batch of Instant Ocean

[fishnut]

I found Bob Studt at Aquarium Systems to be most helpful when I had a problem with IO salt. (it did not dissolve properly - it turned out that I had allowed it to absorb water from the air before mixing).

I sent Bob a sample (1 cup) of the salt as requested. Before he had even received it, he had a new 200g pail on its way to me.

IMO, Aquarium Systems is most anxious to make things right, and provides A1 customer service when and if there is a problem.