Fragalot.ca

[Fox]

Originally Posted by BlueWorldAquatic

Honestly I can say I haven't had a bad experience with Burc. I told him if he screwed up everone will know, and if he did a good job everone will know.

I have made 5 orders with him in the past totalling over $1000,and have had no REAL issues with him, except for a delay. The longest I waited was 3 weeks, but that was during the time he had his new daughter.

He even tagged on other peoples orders or replacements to my orders at times to save people money and time. A couple of Canreef people can attest to that, and I can name them personally but I won't.

You have to understand, most people will try a group order to get the free shipping. The only problem with that is EVERONE emails Burc on changes & such. Not the 1 person that organizes the group order. I can see that taxing on any vendor. Even J&L has a policy on that http://www.jlaquatics.com/phpstore/s...cies.php#group, and I would too if I sold items that required group purchases.

Yes people have had bad experiences with Fragalot, but they do with all vendors at one time or another, we are not perfect.

But you know what? People with "Bad" experiences are louder than those that have had "good" ones. That is a fact of life.

My 2 cents,

Ken - BWA

I will step up as one of the people that have had nothing but good experience"s" with Burc!

[Nebthet]

Parkinsn already provided a link to my thread where I have had an unresolved issue with Fragalot.

I would honestly say buyer beware. If you want to test him out.. I would suggest to make a small order over around $100.

Or better yet, look for a vendor near to you or a hobbiest near to you who frags and sells what you want and is willing to keep them in their system long enough to heal a little before you pick them up. That way you know what you are actually getting and see the quality first hand.

[globaldesigns]

Personally I would not take a chance with any vendor that has more than just a few bad reviews. I can understand that you can't make everyone happy, but when you see the number of dissatisfied customers that Burc has, I just won't take the chance.

If you are looking for just cheap stuff then try him out... but if you want quality and good service Coral Master (Snappy/Greg) is great to deal with.

Just my 2 cents

[o.c.d.]

Another really awful experience

[GT3]

this guy is awful to deal with, none of the corals survived, bags all leak, better yet no response from him. What good i only order $20 worth of corals plus shipping. You can see why he is removed from sponsor.

[lockrookie]

isnt one thread open at a time with this discussion enough??? lol

[GT3]

i searched this on google thought it was recent.