Fragalot.ca

Canadian · #1 12-30-2009, 04:22 AM

Quote:

Originally Posted by BlueWorldAquatic

Honestly I can say I haven't had a bad experience with Burc. I told him if he screwed up everone will know, and if he did a good job everone will know.

I have made 5 orders with him in the past totalling over $1000,and have had no REAL issues with him, except for a delay. The longest I waited was 3 weeks, but that was during the time he had his new daughter.

He even tagged on other peoples orders or replacements to my orders at times to save people money and time. A couple of Canreef people can attest to that, and I can name them personally but I won't.

You have to understand, most people will try a group order to get the free shipping. The only problem with that is EVERONE emails Burc on changes & such. Not the 1 person that organizes the group order. I can see that taxing on any vendor. Even J&L has a policy on that http://www.jlaquatics.com/phpstore/s...cies.php#group, and I would too if I sold items that required group purchases.

Yes people have had bad experiences with Fragalot, but they do with all vendors at one time or another, we are not perfect.

But you know what? People with "Bad" experiences are louder than those that have had "good" ones. That is a fact of life.

My 2 cents,

Ken - BWA

Sure but take a good look at conscientious vendors like Greg with Coral Master and even yourself and compare the number of unsatisfied people with satisfied. The decision of who to do business with ultimately comes down to each individual but I can certainly tell you who I'll send my money to.

Kevotron · #2 12-30-2009, 04:43 AM

People changing their minds, emailing the vendor or the vendor being too busy I can totally understand.
However that still doesn't explain.. 1. DOA frags 2. Frags that don't match the order/pictures.
I was involved in a group order (4+ ppl) yet 80% of our total order were dead or not what we expected based on the pictures.
1 or 2 guys not happy with his product can be construed as bad luck
but not when majority of members are experiencing the same thing.

parkinsn · #3 12-30-2009, 04:52 AM

I have never ordered form this vendor, have thought about it a few times in the past though, but due to feed back I have seen on here I would be cautious. Keep in mind he used to be a vendor on Canreef and they dropped him.

This is one thread that sprang to mind. (Among others)
http://www.canreef.com/vbulletin/sho...resolved+issue

Millepora_Maniac · #4 12-30-2009, 08:36 AM

Come to maple ridge and check out my corals, they look just like the pictures in my threads and they're cheap! NO Shipping required, no guess work, you come, you look, you buy, or...not

! PM Me or look up my thread "More Nice Frags" I'll give a deal if you buy a bunch too. Cheers-MM

Buzz · #5 12-30-2009, 05:17 PM

I've done two orders from Burc now and he's been great to me. The first order the shipping company left the box on my step in January with out ringing the door bell needless to say they froze by the time I went outside lost everything. He sent me a whole new order no questions asked and everything showed up looking fine with a few extras. I've never done a group order through him so I can't comment on that. I'd give him an A+ for my dealing so far and I will be going back.

TheKid · #6 12-30-2009, 05:19 PM

see this is the problem i keep getting mixed reviews, some people say he do an amazing job others say he is the worst. may be ill try for my self?

Buzz · #7 12-30-2009, 05:23 PM

I would do a small order and see what happens.