Market Research: Buying local vs. online. Please help!

[The Grizz]

1.Perishable would be my #1, ordering out of province fish or coral is hard for me to do. Like to see what I am paying for first in person (unless to awesome of deal,lol)
2.Fragility is very close 2nd. Hate it when you pay for something and it come's in piece's.
3.Availability is middle of the pack for obvious reason's
4.Tech support is good to but you can usualy find someone somewhere with the info you need.
5. Shipping the least of my worries there are many way's to decrease shipping cost's.

And that for what it's worth is my 2 cent's.

1.Perishable would be my #1, I only buy local that is if I can make it a day trip I will buy
2.Fragility is very close 2nd. Always get insurance for the replacement of broken items. Large transport companies always have insurance for items they are shipping. I have shipped item from over seas, US and within Canada. I have not had much trouble.
3.Availability If I can't fine it local or semi local I shop world wide to get the best buy.
4.Tech support is good, but the best tech support comes from the manufacturer more produces are putting in print that you should contact them and not the company you bought the product from.
5. Shipping is not a worry as I get insurance on almost everything I get shipped If it arrives broken then the insurance kicks in and it is cheep to get.


I have run small business before and worked in large shipping companies also and insurance is just a cost of doing business. whether it a small company or a personal perches get insurance, the first time you need it you will be glad.

edit: I forgot to say economics keeps the world economy going around and helps keep people employed.
There you go.


Bill

[Funky_Fish14]

For Livestock:
-Availability (Because I only buy specific specimens, that are exactly what i want)
-Fragility
-Perishability
-Ease of Shipment
-Technical Aspects

I list it this way because if I want a specific animal/livestock, it is unique. All animals, corals, etc... are unique, no two are alike. If I want an animal, I will pay whatever for it, from wherever. Desire for a specific, exact product outweighs all technical aspects/problems associated with it's purchase.


For anything else(dry goods, food, etc..):
-Technical Aspect
-Availability
-Ease of shipment
-Fragility
-Perishability

The reason for this order, is due to the fact that if something is very complex or detailed, I'd prefer to get a chance to view/understand it in person if I can... following is availability (which is also linked to price, I wouldnt consider the item 'available' locally if it is twice the online price, per se)... Whether shipment will take forever or not is basically the following reason, then fragility/parishability, I dont really care. Most retailers will typically replace stuff I didnt break myself.

Hope this helps!

Cheers,

Chris

(If you draw me, keep the $20 dollars as a 'refund' from another 'poor' student, haha)

[SeaHorse_Fanatic]

1) Perishability (I don't like shipping livestock in winter for instance)
2) Price - Cost/benefit analysis (how much am I really going to save online vs LFS)
3) Availability (with J&L, OA, & other lg. sw retailers here, can't one of them bring it in?)
4) Shipping (again cost/benefit analysis - will shipping costs negate any savings?)
5) Technical support

I don't often resort to ordering stuff shipped in just because of the added cost & risks involved, especially with so many sw retailers in the area.

[Mr.nintendo]

- how perishable the item is (fish/coral/frozen food)
- fragility (how easily something is broken during shipment, regardless of whether or not the vendor replaces the item)
- technical aspect of the item (how beneficial would it be to buy local so that you can get some local technical help, the Neptune controller comes to mind)
- ease of shipment (the higher the weight/size of the item, the more it'll cost to ship, ie. salt)
- availability (obviously, if the product is only available at a local shop, or only online, you'd only buy from there)


Perishability is number one for sure, I would never spend a crapload of money for something from an online vendor if it's arrival is questionable.

[sphelps]

I'm adding a couple more since the key point for me weren't provided.

1. Perishable (first thing for me, I don't generally order live goods or perishable items online)
2. Urgency & Availability (second thing is how bad do I need the item and how long can I wait)
3. Price Difference (This should be near the top on everybody's list, it's always about the money)
4. Relationship (the better the relationship with a LFS the more likely you will buy from them even if price is higher and/or delivery is longer)
5. Fragility
6. Technical

[globaldesigns]

1. Availability (I don't want to wait too long for it)
2. Perishibility
3. Fragility
4. Shipment
5. Technical

Overall I can tell you this:

1.) All livestock does come usually from one place in Calgary. I don't buy livestock online as I do wish to see it first, watch it eat and know where it is coming from. With the LFS I use, I know their acclimation process, quarantine procedures and so on, so I know I am going to get a fish that is healthy once it is given to me.

2.) Corals are like point #1, I deal with LFS and fellow reefers, for the same points above.

3.) Suppliments and Dosing Stuff I get online from JL Aquatics, as they are the cheapest overall, with free shipping over $100 and I have it in Calgary within 2 business days. I ordered 2 seperat orders last week and I already received both. For salt because of weight and extra shipping costs on this item, I do buy from the LFS.

All I can say is do your research on your LFS and what you buy. Don't assume you are just getting the best or best deal. I did, and got taken many times from one LFS, I can say I don't step foot in there anymore.

It's a fun hobby, take your time and you will enjoy it! YOU MAY BE BROKE, but you will enjoy it.