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#1
11-18-2009, 10:25 PM
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yep it is, then it is just set up.
@ steve - the reason we ask to direct supprt to email is due to the fact often we have to ask the user to send us data files and screen shots etc etc, this is not easy to do via forums. However once we have the support case closed we always come back to the thread and update everyone what the problem was. Just like we do on RC all the time. PEA - please can you let me know what firmware level and software version you are running and if the sensors are new purchases or pre owned, this includes the whole controller. |
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#2
11-18-2009, 10:26 PM
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Ok sorry did not refer back to your original post so you are running the latest versions, did everything work prior to this?
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#3
11-18-2009, 10:28 PM
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another tip - I assume you mean by X in the software being the on signal for the sensor. In this case are you taking into account the 10 second delay that the sensor requires to activate? You can adjust this down to zero for testing.
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#4
02-04-2010, 03:58 PM
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Just an update...
Was able to send my computer to Aqua-Digital along with my level senors. Discovered that there was some problems with my level senors and got replacements. Also got the P3 upgrade and everything is great!!! Thanks again for the great service!
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