Kootenay Petopia

sarzeff · #1 09-20-2009, 06:28 PM

Hahaha that is too funny

Well I'm not so hopeful that they will start getting marine in any time soon then. As for Kootenay Critters, they have been very nice to me the past few times I've been in there. I seem to remember though, that they can be nice or rude depending on their mood.

I wonder if the prices would be much better at Petopia. I have to think that once you factor in shipping here, it might not be much lower than Kootenay Critters. We'll have to see I guess if they ever get it. I'll try asking him about ordering livestock in, get an idea of pricing and see if he will actually follow through.

chris121277 · #2 11-23-2009, 02:20 PM

I was in Petopia over the week end and the owner told me that his fish rep was coming in on Tuesday to set up his tanks.....apparently he is going to be stocking corals and fish!

Sure will be nice to have another place to buy from around here

danny zubot · #3 11-23-2009, 07:02 PM

I'll believe it when I seen it.

sarzeff · #4 12-06-2009, 09:14 PM

Me too..I just talked to him as well and he said he's having trouble getting the guy in to set it up...but has it ready.

Also a Total Pet is coming in to the old Lordco building. I believe they do marine. I might be working there

robzilla · #5 12-12-2009, 08:52 PM

good to hear we'll have more choice in the kootenays for pet supplies

sarzeff · #6 12-13-2009, 05:31 PM

Honestly I am kind of hoping that with the new Total Pet and Petopia that Kootenay Critters will close or they will have to seriously smarten up. I won't be shopping there any more. I have tried a bit but got fed up with the poor service.

A few weeks ago I went in and was looking around, I mentioned that one of the chromis' I had bought there had died. I wasn't expecting to get a refund or a new one or anything since I'd been told their policy was nothing on salt water fish. The lady there got immediately flustered and super defensive, asking me a billion questions. She finially went off to talk to Jim, and the two of them started arguing loudly in the back room, not even about my "issue" it sounded like. This went on for a few minutes, we kind of hung out to see if maybe they would end up doing something for me, then the two came out into the store and continues arguing loudly. It was so embarassing and rude and unprofessional that we just left.

I went back in a few days later because I needed some hermit crab shells...walked in Jim said hi then picked up the phone while I wandered around for a quite a while. I had some questions but he ignored me, I would have bought stuff but ended up leaving instead.

Guys at Petopia are awesome. Jan gave me a free bag of kitty litter the other day to try a new kind for my kitten.

danny zubot · #7 12-14-2009, 06:56 AM

Makes me wonder if the personal relationship between those two at Kootenay Critters will be the end of the store, not the business itself. I too have experienced a similar event while browsing around in there. They must not have a clue that anyone can even hear them, and the lady IMO isn't all there if you know what I mean. They did make a good attempt with there refurbished salt tank display, but with no labels and prices listed they aren't going to get my business. Every time I ask the guy how much something is, he takes 10 minutes to find out, and the numbers seem to fly out of left field. $45.00 for a bi-colored pseudo-chromis!! Have they ever done a price comparison?

I have heard of them giving a couple of good deals on some corals from time to time, but that is likely a result of them not knowing what to charge. Too bad they never under charge me for anything. Oh well, there's my rant about them. I noticed Total pet is coming along nicely, I'll have to stop by there and check them out soon.