Vendor Poll Warning

[wickedfrags]

Is it not good that vendors care about their Canreef online rating?

The fact that the vendor wanted to discuss the rating could be interpreted as a "value added" feature of the Canreef forum.

Not all feedback will be positive. Personally I am content with non-positive Canreef feedback if I know the circumstances under which it was left.

[Fox]

Absolutely!

If a vendor doesn't care what people think about the service/product they received, then it can/will translates to bad service/product in the future.

I think that the problem here is not that the vendors care about their rating, but that the ratings are being changed based on pressure being applied to the person doing the rating.

The effort should be there as a result of a bad experience, not the result of a bad rating.

Reason for edit : To please the Grammer police...hahahaha

[Zoaelite]

Originally Posted by Fox

Absolutely!

If a vendor doesn't care what people think about the service/product they received then it can/will translates to bad service/product in the future.

I think that the problem here is not that the vendors care about their rating but that the ratings are being changed based on pressure being applied to person rating to change their rating only after its been made.

The effort should be there as a result of a bad experience, not the result of a bad rating.

+1,
Except for the sentence structure, lost me on that one .

[mark]

considering what I went through recently with a collections agency, would say this is far from harassment. Guess it's all relative.

[Jason McK]

The vendor rating system was a challenging concept in it's creation. It is important to understand that if you rate a vendor as poor or lower but have made no attempt to find a satisfactory resolution with that vendor, that is not fare to that vendor. I believe the Vendor has every right to contact you and resolve your issue. How ever if you made every attempt to resolve the issue but you are still not satisfied than a poor rating is warranted.
The Vendor should not be surprised by any rating they receive and if they are should actively try to resolve it

If you feel harassed by a vendor than please PM a Mod and we will look at each case as they arise.

J

[ponokareefer]

Originally Posted by Jason McK

If you feel harassed by a vendor than please PM a Mod and we will look at each case as they arise.

J

Thank you for the response. Hopefully this will keep future vendors from trying to get other members to change their vote after not resolving issues. I believe the vendor will no longer be contacting me now, even though the issues are unresolved.