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  #1  
Old 08-09-2009, 04:27 PM
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Aquattro Aquattro is offline
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Quote:
Originally Posted by asmodeus View Post
What I don't understand is that he is a sponsor who pays to have his name on Canreef and people are looking to this guy for positive results, Maybe its time that the Mod's take a look and have this guy taken off Canreef. Even if his is paying for a spot on this site.
Mike, based on the vendor ratings polls, the vendors' ratings have 40%+ very satisified.
If you are unsatisfied with your purchase, please vote accordingly, and/or discuss it in the vendor's forum.
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  #2  
Old 08-10-2009, 11:30 PM
icecool217 icecool217 is offline
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Nebthet photos are pretty accurate. The packages usually arrives wet. Some frags will arrive dead and rotting so that's where the stank comes from. There will be a couple of frags that survives the trip. For the ones that survives, they may or may not be the ones that you've ordered. Plus, it will take a couple of days to see if they will survive.

As Nebthet said, getting the orders correct along with providing good and healthy frags are most important. What good would it do if frags are generously large but will not last?

It takes Burc a great amount of time to respond, from 3-4 days initially to over 2 weeks. The turnaround time from when our group order was initially made to when the replacements that have yet to be shipped is getting close to 2 months. Like someone stated, we would hate to put a vendor out of business due to negative ratings but if things don't change, that will definitely be in the foreseeable future.
  #3  
Old 08-11-2009, 12:34 AM
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I find it interesting that the vendor has not responded to ANY of these posts on this forum to at least tried to save his name or justify his actions.... Often times people just want to know what is happening... Communication is the one of the most important things in business.
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  #4  
Old 08-11-2009, 01:14 AM
iansfishy iansfishy is offline
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And yet the orders continue..... Thats just good marketing! Get your name out there even if its crap, people cant get past a good deal. If it looks like a duck, smells like a duck, walks like a duck it isnt a danm horse. When are people gonna learn. Im sure Burcs a nice guy, but lets stop sugar coating, his product is junk, plain and simple. So for those of you still buying, after all that is being said now, you have no right to come and whine later. Just my opinion. Theres plenty of other reputable dealers. Theres a reason frags are $10.00, and its not because someone wants you to get more joy out of looking at your tank! Why does everybody think they are going to be the exception and get some great stuff?
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  #5  
Old 08-11-2009, 01:52 AM
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it's mighty tempting to go down to the lfs on sps arrival day, pick up a bunch of mari colonies and have my own $10 frag sale too. I'd make a killing...
  #6  
Old 08-11-2009, 03:24 AM
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Over 1500 views, and still no reply from Burc in this thread. Weird, I think. No?
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  #7  
Old 08-12-2009, 05:36 AM
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+1. Absolutely.

Quote:
Originally Posted by Myka View Post
Over 1500 views, and still no reply from Burc in this thread. Weird, I think. No?
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  #8  
Old 08-11-2009, 05:37 PM
reefan reefan is offline
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Quote:
Originally Posted by iansfishy View Post
And yet the orders continue..... Thats just good marketing! Get your name out there even if its crap, people cant get past a good deal. If it looks like a duck, smells like a duck, walks like a duck it isnt a danm horse. When are people gonna learn. Im sure Burcs a nice guy, but lets stop sugar coating, his product is junk, plain and simple. So for those of you still buying, after all that is being said now, you have no right to come and whine later. Just my opinion. Theres plenty of other reputable dealers. Theres a reason frags are $10.00, and its not because someone wants you to get more joy out of looking at your tank! Why does everybody think they are going to be the exception and get some great stuff?
Well said. I guess people tend to think that they are immuned to getting a low end product even when they pay "garage sale" prices. I guess on the odd occassion you can get lucky but I would rather pay more and be assured of the quality. Maybe this attracts the gamblers since they can play "coral lottery" for just $10 a turn.
Something else I find quite surprizing is after all the complaints he's had about shipping and leaking bags is that he wouldn't change his methods after all this time. But that said if people keep putting up with it why should he?
  #9  
Old 08-11-2009, 06:34 PM
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It is indeed! I started a thread when I was trying to get some more contact info from fellow canreefers (phone # etc.) to inquire about our order, when people just started venting on the thread.

I guess burc saw it and got it closed, because right after I received a not-so-pleasant pm that pi$$ed me off. The thread was only alive for maybe a few hours.

Quote:
Originally Posted by Pazil View Post
I find it interesting that the vendor has not responded to ANY of these posts on this forum to at least tried to save his name or justify his actions.... Often times people just want to know what is happening... Communication is the one of the most important things in business.
  #10  
Old 08-11-2009, 07:48 PM
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Quote:
Originally Posted by aquatic_rice View Post
I guess burc saw it and got it closed, because right after I received a not-so-pleasant pm that pi$$ed me off. The thread was only alive for maybe a few hours.
Just to clear things up... vendors are responsible for the modding of their own forum.
Any threads that went missing were either spam or deleted by the vendor.
 


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