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#1
05-27-2009, 05:50 PM
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It is the builder that is covered by NHW... however the builder has to put a bond of 10-15000 (or more depending on the house), of course this cost is in the price of the house.
Now most good builders will come and fix problems right away & you don't have to go through NHW... If you do have issues and the builder disappears, and you have to go through NHW, good luck... it seems to be pulling teeth to get anything done at all... plan on a long wait.. I know someone going through the hoops right now.. we will see how that goes.. You should see the costs a builder has to go through for NHW if they are doing small multifamily... a real PIA 
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#2
05-28-2009, 03:16 AM
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Involved NHW after a falling out with our building, what a joke. First you have to work your ass to get them out then only after you pay a deducible for the builders screwups. Then when they do show, they only want to do the moderator thing between the home owner and the builder. That falls apart out comes the list of acceptable deficiencies (adjacent floor tiles up to 3/8" differance in height, 8' wall out of level by 3/4") so they walk. Nothing gets done, they raise the builders premiun by $5k because of the complaint and he's freaking at you in your kids school parking lot.
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my tank
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#3
06-01-2009, 02:30 AM
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As I figured the insurance was one of those perks to the buyer the builder uses the free insurance as a one stop shop a convenience thing so I guess it's not that bad. As far as the nhw that I have heard is just a name and is as good as the paper it's wrote on as other have found out. anyone read the fine print it's terrible.
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only 25 gal & (6 bulb, t5's fixture & 30 gal sump with small fuge
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