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#21
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![]() OKay, well I'll send Roger another email.
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All your frag are belong to us Jay |
#22
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![]() +1 for the mp40w Vortechs! had them a month now really, really, liking them. Awesome customer service, called direct and somebody actually picked up the phone! Not an answering machine like most company's these days.
Last edited by Newtoreef; 04-05-2009 at 05:22 PM. |
#23
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![]() My experience with Mr. Tunze dates back many years. The entire experience has been negative. Paying top dollar for a second rate product is just the beginning of the nightmare. I switched to Vortech a couple years ago, and would never go back. I would buy a Koralia before a Tunze any day. I'm running 2 WMP 40's with battery backups. The battery backup option is worth it alone IMO.
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#24
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#25
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Unfortunately, the company which has the distribution rights for Tunze in Canada, Xenia, appears to have a poorer track record for customer service. When you ask Roger in RC he is reluctant, understandbly, to deal with Canadian warranty issues. It almost seems worth it to order Tunze stuff from the US just so you can deal with Roger instead of Xenia (although I've never had an issue with Tunze stuff - knock on wood). But in terms of asking for information ALWAYS ask Roger on RC instead of Tunze in Canada or Germany - you'll get a response usually in one day. |
#26
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