Time to get some better powerheads

[fkshiu]

I have to say that I've had a tunze 6000 (that's over 5 years old), 6100, 6055, osmolator and wavebox and I've never had an issue.

It's too bad that we have to deal with xenia in Canada rather than Roger Vitko in the US who is #1 in customer service.

[GreenSpottedPuffer]

Originally Posted by fkshiu

I have to say that I've had a tunze 6000 (that's over 5 years old), 6100, 6055, osmolator and wavebox and I've never had an issue.

It's too bad that we have to deal with xenia in Canada rather than Roger Vitko in the US who is #1 in customer service.

I deal with Roger myself. Never been a problem and he sends stuff back to me quite fast.

[Jay180reef]

I tried to get Roger to help me first, but he just referred me to xenia.

[digital-audiophile]

Originally Posted by blaster

digital,where did you place each vortech?

I have them on the back wall on either side of my centre overflow. They are about 3 inches dwon from the water surface.

[GreenSpottedPuffer]

Originally Posted by Jay180reef

I tried to get Roger to help me first, but he just referred me to xenia.

He has always helped me...last time was for a new impeller for my wavebox pump a month or so ago. Shipping to him kind of sucks though.

[Jay180reef]

OKay, well I'll send Roger another email.

[Newtoreef]

+1 for the mp40w Vortechs! had them a month now really, really, liking them. Awesome customer service, called direct and somebody actually picked up the phone! Not an answering machine like most company's these days.

[scumchug]

My experience with Mr. Tunze dates back many years. The entire experience has been negative. Paying top dollar for a second rate product is just the beginning of the nightmare. I switched to Vortech a couple years ago, and would never go back. I would buy a Koralia before a Tunze any day. I'm running 2 WMP 40's with battery backups. The battery backup option is worth it alone IMO.