Blackberry Storm phone

[Parker]

Originally Posted by michika

It badly needs a software update. I've had mine since December 23rd and my ongoing list of issues are:

- Lock button is unreliable, constantly unlocks or locks itself
- Browser is glitchy and slow
- It eats contacts
- There is a huge delay in clicking the answer the phone and actually taking the call
- My emails come in chunks about 6 times a day, not as emails come in (potentially a Telus issue though)
- The screen randomly freezes halfway between the lock and unlocked screen
- You have to shake the unit when you change the orientation to get it change the corresponding screen
- Mine frequently blacks out, or goes into sleep mode WHILE I'm typing.
- The auto-correct/fill-in frequently fills in when I say no, or fills in with something that I don't choose.
- Battery life is EXTREMELY poor. I am lucky to get one full day out of my phone, and a typical day is checking emails and making 20-15 calls, and sending approximately 50-100 texts or emails.

All in all I think the hardware is decent, but the software requires some serious fixes. I have been waiting and waiting on Telus for a software update that they keep telling me is "on the way". Honestly though, if by April 15 there is no firm date for a software update, I'll be dumping my phone, either for another blackberry, or to jump ship to Rogers and their iPhone.

Hardware 8/10
Software 2.9/10
Customer service on the phone 1/10 (Because it seems like nobody at Telus knows anything about this phone)
Customer service at the kiosk (10/10) My cell guy is really on top of things and keeps me updated on a weekly basis.

I'd totally advise against the Storm at this moment, just because of the software stuff.

I agree, I think you may have a lemon... I have none of the issues you have..

[Chaloupa]

Well....I went with an iPhone. I want to use it for browsing and email quite a bit...and it just seemed better...especially after I tried the Blackberry Storm....and I gotta say, I've had it for a few days and LOVE IT! The iPhone works well for me and what I want out of it!

Thank you to everyone who responded.....I will update this if at some point I hate this phone!

[michika]

I'm jealous of your new iPhone.

I was told that its a firmware issue, and a lot of people downtown here are having issues. A lot of people have returned their Storms for an alternate phone. I don't have the option of returning mine though because I'm not on a corporate plant. However that is a totally different rant.

[Chaloupa]

Originally Posted by michika

I'm jealous of your new iPhone.

aww thanks Catherine!

Originally Posted by michika

I was told that its a firmware issue, and a lot of people downtown here are having issues. A lot of people have returned their Storms for an alternate phone. I don't have the option of returning mine though because I'm not on a corporate plant. However that is a totally different rant.

I actually played with a Storm prior to purchase and it glitched on me several times while playing with it....

[PoonTang]

Hey great! I'm jealous too. Its what I want to get but i am really hesitant to sign on with Rogers so I'm going to wait. And the cost too

[StirCrazy]

on a lighter note, there is suposed to be an update for the storm comming out this month.

Steve

[Chaloupa]

Steve...I heard the same thing with the Storm....was told the update would be out on the 1st but it wasn't....it is supposed to really really help the Storm perform properly...have to wait and see....

Darren...I was also hesitant to sign up with Rogers...but am really really happy with the reception so far...