A note on heavy items shipping

Powertec · #1 04-01-2009, 05:17 AM

I can only comment on my latest experience with Greyhound. I had a 48 inch constellation fixture sent to me from Victoria to Airdrie. I was worried but all in all i purchased the insurance for the amount i paid for it and it arrived in 4 days and completely okay.
Yes we have had other bad experiences but i feel that the pack job is the key to this. That fixture was wrapped in heavy plastic and then had 2 layers of bubble wrap on it and was then placed on thick foam that was on top of peanuts. Yes i am sure it was extra work but it made it here great.
In the end the shipping and insurance was 45.00 from B.C to here.")

Just my 0.2

Sebae again · #2 04-01-2009, 07:04 AM

Hey Funky Fish,your assumption is right. I have seen Greyhound employees punt boxes across the floor.While waiting for some custom sheet metal parts for CN,I witnessed a employee kick a box repeatedly across the depot.He didnt know the box was for me as it had just come in so he was suprised when I asked him to open the box. The parts were rendered useless.I let him speak with my boss. Hundreds of dollars for the stainless plus shipping plus 2 more days out of town plus expenses.You could see his ears melting as my boss SPOKE to him.

Funky_Fish14 · #3 04-01-2009, 08:47 AM

Wow - Harsh, and incredibly inconvenient - but I laugh at the guy who thought it was a good idea to boot it around. Bet he was a bit more careful after that!

Leah · #4 04-01-2009, 09:58 AM

I have used Greyhound for receiving things from Vancouver and I have been really happy,
never had a problem. Most of the items were fairly heavy, some not...... I would not
hesitate. I like how fast it is.

Myka · #5 04-01-2009, 04:29 PM

Insurance!! I've had just as many things come up broken using couriers as Greyhound. I don't hesitate to ship something or get it shipped to me. Just buy insurance and life is gooood!

Parker · #6 04-01-2009, 04:43 PM

I've had material shipped with Greyhound three times and 2 of them were beat up and broken. Plus the claims process is pure hell.

I'm glad I had a very nice seller who took the time to help me out with the claim or I would've been SOL

Funky_Fish14 · #7 04-02-2009, 05:48 AM

The thing is... so what if you get insurance? They still broke your damn item, and now what was the point of getting it shipped fast? And now you have to claim it = time out of your day... it would almost be cheaper to use air-canada door-to-door if they break whatever you ship.