A note on heavy items shipping

tgoeujon · #1 04-01-2009, 05:08 AM

makes sense but i always figure that if i ask someone to ship on greyhound and on the off chance it gets damaged its my responsibility. unless it is just poorly packaged before shipping.

Powertec · #2 04-01-2009, 05:17 AM

I can only comment on my latest experience with Greyhound. I had a 48 inch constellation fixture sent to me from Victoria to Airdrie. I was worried but all in all i purchased the insurance for the amount i paid for it and it arrived in 4 days and completely okay.
Yes we have had other bad experiences but i feel that the pack job is the key to this. That fixture was wrapped in heavy plastic and then had 2 layers of bubble wrap on it and was then placed on thick foam that was on top of peanuts. Yes i am sure it was extra work but it made it here great.
In the end the shipping and insurance was 45.00 from B.C to here.")

Just my 0.2

Sebae again · #3 04-01-2009, 07:04 AM

Hey Funky Fish,your assumption is right. I have seen Greyhound employees punt boxes across the floor.While waiting for some custom sheet metal parts for CN,I witnessed a employee kick a box repeatedly across the depot.He didnt know the box was for me as it had just come in so he was suprised when I asked him to open the box. The parts were rendered useless.I let him speak with my boss. Hundreds of dollars for the stainless plus shipping plus 2 more days out of town plus expenses.You could see his ears melting as my boss SPOKE to him.

Funky_Fish14 · #4 04-01-2009, 08:47 AM

Wow - Harsh, and incredibly inconvenient - but I laugh at the guy who thought it was a good idea to boot it around. Bet he was a bit more careful after that!

Leah · #5 04-01-2009, 09:58 AM

I have used Greyhound for receiving things from Vancouver and I have been really happy,
never had a problem. Most of the items were fairly heavy, some not...... I would not
hesitate. I like how fast it is.

Myka · #6 04-01-2009, 04:29 PM

Insurance!! I've had just as many things come up broken using couriers as Greyhound. I don't hesitate to ship something or get it shipped to me. Just buy insurance and life is gooood!

Parker · #7 04-01-2009, 04:43 PM

I've had material shipped with Greyhound three times and 2 of them were beat up and broken. Plus the claims process is pure hell.

I'm glad I had a very nice seller who took the time to help me out with the claim or I would've been SOL