Fragalot Review

Ron99 · #1 03-26-2009, 05:21 AM

I had a problem with my first order but in Burc's defense it was more a FedEx screw up than his (my package never got put on the plane and took 2 days to arrive instead of overnight). 80% of the frags were DOA. There was a long delay in sending replacements but Burc was having several unpleasant dental surgeries. While his communication during that time could have been better to keep customers in the loop (maybe even just one mass email explaining the medical issues and stating that he would follow up with replacements etc. as soon as he was feeling better) I do understand how it can be difficult to keep up when you're not feeling well. He did send a replacement order a few weeks later along with some extra free frags and all but one zoa frag survived so overall I am fairly happy and will likely order again one day. But for now my little tanks are pretty full.

fragalot · #2 03-26-2009, 02:30 PM

Thank you for your feedbacks.

Burc

hockey nut · #3 04-10-2009, 03:39 PM

Thanks for a great shipment Burc. Packing was great and corals looked fantastic!

Look forward to buying from you again.

tikkle · #4 04-10-2009, 05:02 PM

Thank you Burc! Everything were great, the shipping, the packaging, and the corals. Oh, and the free frags! I will order again for sure! Thanks again!

mseepman · #5 04-10-2009, 05:35 PM

Welcome to Canreef!!! Glad to hear you had a good experience with Burc...I did too. I did two orders with him and had only one DOA on each which he made sure to handle appropriately.
Overall, great frags for an unbelieveable price.

fragalot · #6 04-10-2009, 07:41 PM

Thank you for all feedbacks.

Burc

bhazard1 · #7 04-30-2009, 09:03 PM

Received another shipment from Burc on Tuesday. Everything is in great shape, very happy once again! Communication this time around was great! Thanks again Burc!