Bad news for solaris owners

[digital-audiophile]

Originally Posted by Whatigot

careful buddy, you don't want to get sued....

LOL! That made my day!

[BlueAbyss]

Originally Posted by Whatigot

careful buddy, you don't want to get sued....

Hmm, if they want they can take my $600 (CDN) laptop, it's the only thing in my house worth anything

[Duffer2]

I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

[BlueAbyss]

Originally Posted by Duffer2

I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

Find out what the output specs are on the power supply and find a replacement with similar specs? And I doubt you'll be able to get a hold of anyone for service. Possibly forever.

[eli@fijireefrock.com]

i am in the process of building a led lighting system for my 40gln reef.
its not hard but $ to get parts like bulbs and power relays.
-----------------------------------------------------------------------
Duffer2 Screwed!!

I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?
----------------------------------------------------------------------
if your still having problem pm me i will try walk you thew it.
good luck.

[Sushiman]

omg I'm so confused. I've had an original 48" unit for a couple of years. So far the only issue i've had is problems with the timer & the odd shut down. I bought these lights because of the longterm savings & the benifit of LED's with heat output. What am I supposed to do if anything goes wrong with this thing???? This thing cost me a mint and my budget is sooo tight that this could spell the end of the whole she-bang for me. What should I do?????

[eli@fijireefrock.com]

in my opinion read as much info. on led and the setup over an aquarium maybe open your lighting canopy and figure out whats under that hood LOL.
no really read read and read alot more and ask alot of questions.good luck

[Red Coral Aquariums]

Originally Posted by Duffer2

I'm screwed.... My G series power supply failed about 2 weeks back. I've been trying to get a hold of Solaris for a replacement. Anyone have any thoughts or suggestions on how a person could actually fix one of these?

PFO has to honor their warranty on their products. If they have walked away from their liabilities then legal action is probably in the works. I am actively trying to get in touch with PFO as I have sold 3 of their products and want to reassure my customers that the product I sold will have and honor its warranty. Contact the LFS or Online Distributor that sold you your unit and see if they will canvas on your behalf.
Kevin
Red Coral Aquarium

[randallino]

What do you say people, a class action suit against PFO, if they haven't claim bankruptcy already?
I am choked that a unit that cost 3 grad and I had to pay out of my own pocket to send back (twice)$400 for warranty issues because of out sourcing and improper quality control.
How f...ing stupid could a company be selling a product before doing a patent search.

[awa1979]

Originally Posted by Red Coral Aquariums

PFO has to honor their warranty on their products. If they have walked away from their liabilities then legal action is probably in the works. I am actively trying to get in touch with PFO as I have sold 3 of their products and want to reassure my customers that the product I sold will have and honor its warranty. Contact the LFS or Online Distributor that sold you your unit and see if they will canvas on your behalf.
Kevin
Red Coral Aquarium

Chances are they will file for bankruptcy or liquidate the company.

I don't know if its just my computer, but their website wont work anymore for me.