Ups burns me again

[urbanhellfire]

Originally Posted by Snaz

These are not light bulbs or toasters, these are LIVE tropical animals. Shipping them in the Canadian Winter will sometimes result in DOA. And the hobbiest HAS to take some of the responsibility for these deaths.

I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America. I know how shipping works. Planes get stuck on runways, need deicing before takeoff. Trucks get delayed in traffic, customs or borders. P and D trucks smash packages and ignore warning stickers.

The coordination and luck to move one 5lb box across the country is more than the average hobbyist clicking on pretty coral picture on a website can imagine. Take some responsibility for your hobby.

Yes if you purchase with an "Arrive Alive" guarantee you should expect another shipment or refund. That's the contract you agreed too. Just don't cry too loud if it does arrive dead when the destination is rural Alberta in February.

you do make some good points but FYI ST.Albert is not rural

and like you said When purchased from a company that has a " Arive Alive" guarantee it should do just that. Unless the website states " We will not ship during said months" I expect it to crawl out of the bag and glue its self to my reef.

"I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America."

That comment was not directed towards you and iam sorry you took insult and good for you on all that shipping.

I think this is getting a little off topic the poster had live product destroyed by the company delivering it. When stuff gets shipped it gets screwed with.

As long as there are companies offering "Arive Alive " Delivery it should arive alive. If they had a " It might get there and be alive maby?" motto I would skip that buisness.

I just dont give a rats a$$ what happens to my package along the way as long as it arives at my door step alive. Bottom line.

peace-out.

[awa1979]

UPS, FedEx etc do not specialize in live animals, you ship live animals at your risk with these companies.

From UPS website:

Any package containing a live animal shall be considered a perishable commodity and will be accepted for transportation solely at the shipper´s risk for any damage or loss arising from the perishable nature of the item. UPS shall not be liable for any special, incidental, or consequential damages.


What time was it delivered to your house and by what type of service?

UPS Next Day early AM? UPS Next Day? Or UPS Express Saver?

They typically deliver early by 8:30am, Next Day by 10:30am and Saver by noon, but if you live outside the city this may not be possible due to the drive to your area from their sorting facility.

[scorpio73]

The shipment was from Delta BC aprox 600km away not too far away .
Ya **** happens just posted to give others info on shipping nightmares
not for sympathy .lol Sorry if some thought thats what i was looking for .
All the best and happy shipping .

just one question does anyone work for ups

[urbanhellfire]

Have you ever noticed all carriers post that its the shippers responsibility if something live dies in transit not the end consumer .

No risk to me if something arrives at my doorstep smelling like 3 day old tuna. just take it away.