Frag shipping survival poll

[Mrfish55]

I recently did two frag orders, one from Coral Master, out of 23 frags I had two Blue Sky Acros rtn within days of arrival, everything else is doing good, the second frag order was from Fragalot, 25 frags, lost 3 on arrival (bags broke in shipping) and 3 the next day, there are two looking questionable and the rest look good. I guess you get what you pay for, the Coral master order was well packaged and still warm on arrival (Purolator), the Fragalot order showed up cold and leaking (Fed-ex) (almost the exact same shipping time) I don't think I will be doing anymore mail orders, I can appreciate the fact there are people selling reasonably priced frags, but that is over $100.00 in losses in just two orders.

[iansfishy]

I get everything from ocean aquatics (livestock and dry goods). I can phone in the morning and have the stuff in my tank that day. It gets put on a pacific coastal airlines. what more could you want. And im pretty sure wendell has a 10 or 7 day guarantee. I wouldnt know Ive never lost anything from them!

[banditpowdercoat]

Originally Posted by iansfishy

I get everything from ocean aquatics (livestock and dry goods). I can phone in the morning and have the stuff in my tank that day. It gets put on a pacific coastal airlines. what more could you want. And im pretty sure wendell has a 10 or 7 day guarantee. I wouldnt know Ive never lost anything from them!

thats great if you live near the airport LOL. BTW, what time does it usually come in? Thats good to know they get flown same day.

[iansfishy]

Originally Posted by banditpowdercoat

thats great if you live near the airport LOL. BTW, what time does it usually come in? Thats good to know they get flown same day.

I dont know what time. Its kinda all over the place. The crappy thing is that the house that my family lives in 75% of the time, and the home to my "favourite" tank, is an hour from town, so I do have to coincide any orders with a "town" day! No delivery in the sticks! Being any more in the sticks than williams lake to start with is saying alot.( My wife and I pulled a very unhappy bull moose out of the ice yesterday with two very trustung horses,and lost two good ropes in the process! I seen that danm moose trying to cross again this afternoon. hes on his own this time! That shows how in the sticks we are at times!) Your probably closer to the airport than I am Dan! Wow that went way off topic. (superbowl whiskeys are the culprit!)

[banditpowdercoat]

LOL, Ya thats gettin in the sticks. Im about 20 minutes out of 100 Mile. I woulda tied the rope to the moose's neck and...oops, look, we got Moose roasts now HAHAHAHA but really, thats cool, pullin him out. Dumb arse moose LOL

[awa1979]

When it comes to Purolator, Fedex UPS etc. Live packages are not treated much different then any other package is, they don't generally take any extra care for a box that says live, so its possible it can sit outside in an unheated container at an airport waiting for a plane to load it on.

Also once onto the truck for delivery, the truck is only heated to the comfort of the driver and in summer may or may not have a/c.

Airlines typically leave anything living in a heated area until the plane is there and typically loaded close to departure so time spent outside is limited.

I've worked for Fedex and the boxes came too fast to read any labels on them.

I worked at an airport handling West Jet flights and we did take extra care for live animals, making sure they were never exposed to the elements more then needed to get them to/from the plane.

[lorenz0]

Everything made it last nov from wicked frags. one thing i will note, it was all the couriers fault it came right on the dot before it was late. Dave shipped it out and it was in calgary in 6 hours (something like that) but than there were 8 hours of "where the hell is it"

With weather like this it all depends on how the seller packs the box. Dave did a great job and the heat packs luckily were still working and the water was still warm. two thumbs up for his shipping methods in negative degree shipping.

[Whatigot]

I have 25 frags supposed to be coming last week but the snow in to put a stop to that.
Now I'm hoping weather allows delivery tomorrow from fragalot, and I am very interested to see how this online shopping for frags goes.

I travel to ontario for work often, so if things aren't 100% after the fact, I can take some time away from work for a personal visit...

I am hoping that things will go smooth for my first online order, seems about 50/50 on this poll though...

[Borderjumper]

IMO its ALL about the packaging.. I mean like how can a bag break in shipping? It just cant happen if they are packaged properly.

Ive ordered 3 or 4 times from Coral Master with 100% live arrival every time.. even when one shipment was misplaced for 24 hours. The frags were triple bagged (labeled with proper names) packed tightly and shipped in a proper stryofoam lined shipping box with heat packs added.

I ordered once from Fragalot. The box leaked so badly that the box fell apart. UPS had to rebox it somewhere along the way and all I got was empty plugs. The frags were replaced and this time the box was so wet that UPS called me and delivered it with a garbage bag wrapped around the box as it was leaking so badly. 1/2 the frags lived. This wouldnt happen if a proper stryofoam box had been used.

[banditpowdercoat]

not the breaking in my case, It's greyhound shipping them 4 hrs further North, having them sit on a loading dock for 2 days, then ship the frozen package to me, with the Live Fish RUSH decals all over the box. Then say OOPS, Sorry........