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Old 01-24-2009, 12:00 AM
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awa1979 awa1979 is offline
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"J&L Aquatics guarantees that your live goods order will arrive to you alive. In addition, we guarantee that all livestock purchased from us will remain in alive for a 24 hour period after arrival. If in the unfortunate event this is not the case, we require the following: "

http://www.jlaquatics.com/phpstore/s....php#guarantee

Their full policy is at the link.

I'd assume if they will guarantee an animal for 24 hours after shipping it, that the same would apply if buying in the store.

I'd give them a call.
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Old 01-24-2009, 12:08 AM
moldrik moldrik is offline
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I called them and they said that they would give me another one. I still feel bad that the other guy died.

But I'm glad that my new buddy will have a tank mate.
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Old 01-24-2009, 02:06 AM
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I was going to tell you just to go ahead and call them because I was pretty sure they would replace it for you with no questions asked
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