Neptune Ph probe problems

[martym]

Brand new 1.5 months ago

[slakker]

Is it floated in the tank or resting on bottom... I have mine floated with a 2"x2" piece of styrofoam with a hole in it inside the sump... maybe you have a dud...

[martym]

Just kind of hangs off the back of the sump. Should I not do this?

[slakker]

I think that's fine, just as long as it doesn't touch bottom as detritus build up pretty quickly. Maybe you did end up with a dud? Any chance of a return/exchange since it's new?

[martym]

I will try to return it. Thanks everyone

[midgetwaiter]

Shut off all you pumps and stuff in the sump and try again. Even a tiny bit of stray voltage can make a pH probe act funny.

[martym]

Stray Voltage????