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#1
08-18-2008, 02:08 AM
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I've been in management at a high level for a long time. I know I know you're happy for me, it's just hilarious to me that any vendor would object to being rated. There are multi-zillion dollar corporations that pay top dollar to have people anonymously surveyed, they rely on ANONYMOUS info on a scale MUCH larger than vendors on this site (no offense), I would think most vendors on this site could have somewhat decent relationships with their base, I mean I've shopped at J&L like three times and they know my name, where I live, my livestock etc etc.. Do you write your name down next to your votes in elections? No, to prevent possible backlash. If a vendor has sooo many bad ratings, or a prticular post that they think is negative they can easily challenge it. Dodging customer feedback in any form is a big big business mistake. FInd a way to make it work for you.
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#2
08-18-2008, 02:55 AM
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Quote:
Thank you CanReef Staff. Red Coral Aquarium believes this rating system is a valuable first step in Internet (Canreef) customer service. We try to ensure ALL our customers are Very Satisfied and feel this is a positive way to keep customer service and Very Satisfied customers at the forefront of our business. Thank You. Kevin Red Coral Aquarium (403) 338-1880
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