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#2
07-24-2008, 02:34 AM
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I guess I got lucky with my bad luck! . 
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#3
07-24-2008, 03:07 AM
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Had close to the same on the wife's Pathfinder.
Went to one of those big drive-thru change places, come home and parked the car in the garage. Next day the wife's leaving for work and for some reason I was in the garage saying good-bye and noticed some drips on the garage floor when she was backing out. Crawled underneath and thinking oil filter but no, found the drain plug only finger tight. Called the company went on a rant and got two free oil changes. Did the two, checking the plug each time, then never went back. Something though, when you get the change, they're yelling back on forth like "tight on three" and shaking you truck from below like they're really checking something.
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#4
07-24-2008, 04:11 AM
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Being in this business for 30+years I know stuff happens, its a human business and accidents happen. I have my personal opinions on the fast lube places but I have seen qualified tech's make huge mistakes too. I think the company is doing a good job..a little slow in communication but good nonetheless and backing up their mistake. Thanks for the kind words about my shop Viv..You are more than welcome..always glad to help..
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#5
07-24-2008, 09:43 PM
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I do wonder if the guy who did the oil change was fired! Anyway, thanks again, it would've been a MAJOR pain in the *** without your help! .
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#6
07-28-2008, 04:11 PM
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Drive through's aren't the only ones
Hey,
I had a close call with my Honda a few years ago. Went for the oil change at the dealership and they didn't tighten the plug. When I checked it a few days later, I found I was critically low on oil. When I phoned, I got the, "It's the owners responsibility to check..." Kind of defeats the purpose, no? Anyhow, the quick lube joints aren't the only ones to blame, so lets spread it around accordingly. Even the dealerships have adopted the drive through model and from the people I have met working there, I doubt they have a trained mechanic hired to just do oil changes. (It may be overseen by a licensed, trained technician...) The lesson I have learned is that if I get the sense that they technicians I am dealing with don't seem knowledgeable, or don't seem to care, or is distracted, then I take extra time to ask questions and get them to double check. (Even if I do come across as a bit of a pain... but not rude) Since then, I have found an awesome mechanic and he gets a Christmas card every year!
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#7
07-24-2008, 04:19 AM
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Because of past issues,I do most of my own work. Reminds me of a time when I had to bring in a truck to a heavy duty shop and explain to the owner how to pull the axle apart. Or the time I took a truck in to an even better recommended shop for a headlight ground problem and they thought it was related to a 2 month old transmission ,so without permission ,they ripped the trany apart. To their surprise they discovered nothing wrong with the trany and thought it was okay to hand me a $ 7000 dollar bill . Needless to say ,the headlights still had a problem. So I'm glad you went to Darryl. A good mechanic is worth their weight in gold.
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Sebae
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