Oceanic Biocube

[Keri]

Did you email it or just hit submit? i think we just hit submit.

[Jason McK]

Both. I used the link you posted on Monday but I e-mailed customerservice@oceanic.com on Sunday

J

[justinl]

Yeah the biocube ballasts are one of the big problems with the package. They seem to have a strong tendency to blow (no you're not the only one. not by a long shot). I would talk to whoever you bought the cube from in the first place. I personally dealt with Mike at Hiddenreef and he was good enough to run circles and jump the appropriate hoops to get me a new ballast, no charge.

[sharuq1]

I had quite a few probs with mine. Oceanic will hate me for this but here is a direct e-mail addy to one of their guys. Brian Woodrruff bwoodruff@central-aquatics.com

[Jason McK]

Well I gave Allan at J&L a heads up on my issue.

Last night I got an e-mail from Allan saying he had a new one for me waiting at the store.

Big Thanks to Allan and the J&L staff.

J

[Keri]

Originally Posted by Jason McK

Well I gave Allan at J&L a heads up on my issue.

Last night I got an e-mail from Allan saying he had a new one for me waiting at the store.

Big Thanks to Allan and the J&L staff.

J

Awesome