Those who sell frags online Please Read!

[fencer]

I bought some frags from the reef shoppe and Kelly did attach the bases to styrofoam. I thought that was a good idea to anybody selling frags that have to do some travelling.

[Aquattro]

Let's try to keep store names out of the thread, this is more a theoretical discussion. Thanks.

[mildcustom2]

Originally Posted by reef_raf

Let's try to keep store names out of the thread, this is more a theoretical discussion. Thanks.

I hate to turn this into an ethics debate but I believe that people should be allowed to mention vendors names when discusing bad or good experiences as long as it is not derogatory in any way. Canreef is an information sharing bulletin board and has a responsibility to support vendors that practice good reef keeping ethics. If people aren't kept informed as to who practices good ethics then the bad vendors get to stay in business praying on the innocent reefers out there and the good vendors don't get the credit they deserve.

Pop

There goes the can of worms opening

[Jason McK]

Originally Posted by mildcustom2

I hate to turn this into an ethics debate but I believe that people should be allowed to mention vendors names when discusing bad or good experiences as long as it is not derogatory in any way. Canreef is an information sharing bulletin board and has a responsibility to support vendors that practice good reef keeping ethics. If people aren't kept informed as to who practices good ethics then the bad vendors get to stay in business praying on the innocent reefers out there and the good vendors don't get the credit they deserve.

Pop

There goes the can of worms opening

Please don't that is not what this is about.

This thread is about talking to the people who supply us with some of the most unique corals we have seen in Canada Ever. Not to bash or slam them

I think their support is very important, other wise we loose the ability to get anything beyond xenia and button polyps

If this thread is heading into a Bash fest I will ask it to be closed

Jason

[mildcustom2]

Please don't that is not what this is about.

This thread is about talking to the people who supply us with some of the most unique corals we have seen in Canada Ever. Not to bash or slam them

I think their support is very important, other wise we loose the ability to get anything beyond xenia and button polyps

If this thread is heading into a Bash fest I will ask it to be closed

Jason

This isn't about bashing its about making sure that no one else deals with the same person you did and has their money taken from them. I like to hear about good experiences so that I can support that vendor so they continue to support the hobby in a positive way.

Its only bashing if its exagerated or not true.

Thanx

Sean

[Matt]

I second the vote for shippers to experiment with dry shipping. Following Calfo's advice, it seems a safer (though less 'comfortable') alternative. Has anyone here experimented?

http://reefkeeping.com/issues/2005-11/eb/index.php

[Myka]

As far as dry shipping goes...would it be beneficial or detrimental to ship with just enough water to cover the frag? I always ship with lots of water and use styrofoam on anything I can attach to it like Candy Cane, Duncan, Euphyllias, etc. Not gonna work for the Brains though...

[Jason McK]

Originally Posted by mildcustom2

This isn't about bashing its about making sure that no one else deals with the same person you did and has their money taken from them. I like to hear about good experiences so that I can support that vendor so they continue to support the hobby in a positive way.

Its only bashing if its exagerated or not true.

Thanx

Sean

unfortunately that is not how it usually works out. I feel a better Idea is to try work with our vendors that work against them.

Speaking in general terms benefits everyone. People learn what is to be expected and our Vendors learn what is necessary to keep our business.
Dozens of times this issue has come up on Canreef. Please do not end this discussion with further posts on vendor reviews
Thank you
Jason

[Aquattro]

Originally Posted by mildcustom2

This isn't about bashing its about making sure that no one else deals with the same person you did and has their money taken from them. I like to hear about good experiences so that I can support that vendor so they continue to support the hobby in a positive way.

Its only bashing if its exagerated or not true.

Thanx

Sean

Sorry, we will not allow "vendor ratings".

[Snappy]

Let's try to keep store names out of the thread, this is more a theoretical discussion. Thanks.

I would think it would be ok for vendors to respond especially if they are sponsers on Canreef. So that said, here are some of my thoughts on this topic.


One point I would make about shipping "floating frags" is this: many people are deterred from buying online because of the cost of shipping, and that said, shipping with the frags attached to styrofoam generally requires more water, a bigger bag and a bigger container therefore costing more to ship, making it a double edge sword. I generally ship this way but on occasion have not. I personally feel one of the problems with some vendors is they like to ship "fresh cut" frags so when you get them they still have lots of colour and they get a good customer rating but then due to stress they go brown in the customer tank in a day or two and they think it's their fault. My frag tank is on the same system, same water, etc. and when I cut frags they often turn brown within a few days from just moving them 10 feet across the room. Colour is not necessarliy a sign of health and just because the frags are browned out when they arrive in many cases doesn't reflect the quality. They will colour back up. Other than something like birdsnest, frags should be always be mounted but let's face it, even a well encrusted frag can fall off the mount when handled improperly by shippers. I appreciate what has been said but there is often more to the equation than most people realize. I think the replacement policy is what sets vendors apart from each other. For example, my frags don't just have an "arrive alive" policy, I have a "stay alive" for 10 days policy that is 2nd to none in Canada. I know what it's like to be treated poorly and make a point of not treating my customers like that.
Jason I also appreciate your comments about that "Calgary vendor"