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#2
12-04-2007, 08:41 PM
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Biocube
My 14g Biocube lost a ballast 2 weeks after I got it, and then lost each of the cooling fans over the next 6 weeks.
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#3
07-15-2008, 06:19 PM
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That happens on almost all Biocubes. Did you buy it at a LFS? I bought mine at King Ed Pets, I just brought in the entire top and they fixed it there for me. Much better than waiting weeks, from what I hear can happen if you go straight to Oceanic.
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#4
07-15-2008, 07:01 PM
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It's covered under warranty. Contact Oceanic via their e-mail address. The toll free number is USA only
Customerservice@oceanicsystems.com
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#5
07-15-2008, 07:11 PM
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I haven't had a problem with anything on my biocube, but have read a million threads about them having ballast problems, the ballasts were made in a certain time period and apparently the problem was supposed to have been fixed.
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Hybrid Mode
