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#2
11-01-2007, 03:13 PM
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#4
11-01-2007, 08:36 PM
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Doesnt say theyy are pulling out, just says that they are no longer going to sell directly. Meaning they will have distributors, is Stores sell their product now. Atleast thats how I read it
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#5
11-01-2007, 08:53 PM
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I didn't see the posting until later today but last nite I was told by the shop I have been dealing with is they had stopped all supplies (retailers inclueded)... Or atleast thats what I was told in regards to orders I have been waiting on..
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#6
11-01-2007, 11:06 PM
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nice hey, they suck us into buying these units and now its going to be a PIA to get anything. thanks
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#7
11-01-2007, 11:15 PM
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I believe what is going one is that one wholesaler has stopped suppling the unit and now another (see link above) will be.
there maybe some lag in getting retailers on board with Aqua-Digital but the units should be available as usual. (BTW I'm just speculating based on Aqua-digitals post and knowing they where not the supplier before. I'm not affiliated with anyone involved)
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#8
11-02-2007, 02:55 AM
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This all makes sense, they obviously are doing good with their business and have made the decision for purely support, rma, and order processing to desingate country / zone distributors. Look at Aquatronica - there are a handful of "dealers" yet one distributor in North America. I think this is a good thing.
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#9
11-02-2007, 03:51 AM
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#10
11-06-2007, 07:53 AM
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Hi all,
unfortunately i didn't see this thread here earlier. Now i will take the chance to make some things clear. "I heard last nite that GHL has pulled out distribution in Canada. So looks like they are leaving us high and dry." Absolutely not - distribution has changed for some reasons and is NOT given up. With changing the distributor we got some new retailers, other retailers will stop selling of GHL products (and i can't give more details, but don't hesitate to ask them directly for the reason). Support We will continue to give as much support as possible - via forums or directly (mails, PM, phone)! For new AND old customers! Warranty cases Since our former distributor refuses to deal with any warranty claims we offer our customers and retailers to contact me or the new distributor directly! Future We will continue growing on the North American market - with great (new) products, 100% support and many more retailers. And: If you have any problems with obtaining products (as a customer or retailer) or warranty case: Contact me - matthias.gross@ghl-kl.de !!! I will reply ASAP!!!
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