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  #1  
Old 11-04-2006, 05:53 PM
Moogled Moogled is offline
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I'm just going to go along with the qualities that make a good retail store:

1. Fair prices.
2. ACCURATE information.
3. Not treating customers according to their wallet size.

Personally, I don't know how some LFS stay in business. They lie and give inaccurate information to make sales, yet people keep busting their own balls and going back.
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  #2  
Old 11-04-2006, 06:40 PM
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Here are some that I look for:
-Willing to ship (I don't have a LFS in my town or even close)
-good selection of healthy livestock
-fair prices
-helpful staff - I long ago learned to do my own research and consider myself fairly knowledgeable so am not likely to heed advise that I know is incorrect but I do like it when there is someone there to help me once I do make a decision
-clean, well laid out store
-willingness to work with me - I once had an experience with a LFS in Edmonton that I wanted to hold a clam for me for 2 days while I went to Calgary and back (of course I wanted to pay for the clam immediately) Even though I had spend probably in excess of $10,000 in this store they told me that they would not hold and would only hold for people that had earned the privilage - needless to say this store no longer gets my business.
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  #3  
Old 11-04-2006, 07:00 PM
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I've been made to feel stupid at one or two stores since I started into this hobby. If I'm new and already feeling overwhelmed and insecure about asking questions, a snide or belittling comment is not going to do anything to secure my business. And it hasn't.

That said, I've learned more from the people on this forum than I have anywhere else. You're all pretty fantastic.
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Old 11-04-2006, 07:16 PM
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hmm, changed my mind...yep it's the money tooo

i rather as murminator said get my info from all of you guys

Last edited by Pan; 11-04-2006 at 09:10 PM.
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  #5  
Old 11-04-2006, 09:06 PM
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Murminator Murminator is offline
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$$$$$ all about the $$$ I have the web to find my own answers.....I would rather have 1000 people answers than 1 guy at the fish store sooooo for me it's the $
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Old 11-04-2006, 09:44 PM
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info and help without the expectation of a sale... for example telling me I could raise my ALK with baking soda not the latest buffer
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Old 11-04-2006, 10:04 PM
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I go to the LFS mainly for live goods so I'm looking for unique stuff that is high quality. I like to think I'm getting a deal but I don't expect to get their best products for nothing. You get what you pay for and they have to stay in business to keep serving me.
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