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Old 02-23-2006, 10:53 PM
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Quote:
Originally Posted by Psyire
I wouldn't recommend this as Kent has never said exactly what was wrong with that shipment. For all we know some mystery ingredient was added that dropped the ALK and is deadly to our aquatic friends. Be safe and replace the salt.
My thoughts exactly. I know the alkalinity is off, but what else is too? I will not use it at all until I here from them what the situation is.
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Old 02-24-2006, 04:52 PM
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Well I tested my bucket last night and unfortunately, my bucket is screweed as well.

I fired off another letter to Kent, I was thinking this morning, if they send us a new bucket through UPS, we would have to pay a 30 - 50$ brokrage fee. I wonder if they could just send a pallet of replacement buckets to one place so we can all just pick it up from there. Of course I am talking about all the local LOWER mainlanders that are affected by this.
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Old 02-25-2006, 04:08 AM
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FYI I took my bad bucket into J&L and was given full credit for the bucket with no hassles what-so-ever. They simply subtracted the cost of one bucket of Kent salt from my total purchases.

Thanks Allen.
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Old 02-25-2006, 04:25 AM
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Allen told me that as long as we bring in our receipt, we will get the credit.
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Old 02-25-2006, 05:50 AM
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Quote:
Originally Posted by SeaHorse_Fanatic
Allen told me that as long as we bring in our receipt, we will get the credit.
I don't usualy keep a receipt from that long ago.. I may be lucky and find it but I doubt it.
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Old 03-05-2006, 06:00 PM
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Have anybody got replacement buckets from KENT? Any updates? I sent an email a week ago and i haven't received a reply so I'm wondering if something else is going on......
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Old 03-05-2006, 06:52 PM
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i was at j&l the other day, all their kent salt was bad. they said it's all going back and they have no replacments yet. i also noticed that all the king eds salt was from the bad batch.
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Old 03-06-2006, 12:11 AM
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Quote:
Originally Posted by Chin_Lee
Have anybody got replacement buckets from KENT? Any updates? I sent an email a week ago and i haven't received a reply so I'm wondering if something else is going on......
I got a call from John at Kent Marine, they confirmed I had a bad batch, he is sending me an email on my options. Apparently I might even be able to get some lighting products? who knows. Anyways.. he told me the old salt is still good, just needs to be buffered.

He told me my Alk was 0.913 and my Cal was 600 something.
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