Shaw or Telus internet

BMW Rider · #1 12-28-2005, 03:22 AM

I've had Telus high speed for a number of years now, and the service has been great. I've had only two or three outages in that time. I originally chose ADSL because I had my computer in a location that would have been nearly impossible to run the cable to. I've had no reason to switch since, and a few months ago they gave me a free upgrade to the enhanced ADSL which gives me 2.5 mbs plus double the web space and a few other extras. Most of the time when I encounter slow downloads, it is due to the server on the other end, thus a faster cable connection would not improve the speed anyway. I don't do huge downloads, so no concern there either, and the speed I have is plenty fast for normal browsing.

Oh, and watch those voip phone services, they will never tell you unless you ask, but they do not provide full 911 service like a regular telephone connection. When you dial into 911, your phone number and address are automatically entered into the 911 computer system providing you are calling from a normal phone line. If you use a voip line, they probably will not get that information since the majority of those services have not bothered to try to provide that important feature, and in fact they have fought to delay having to provide it. Even a cell phone will at least provide a cell location and a phone number to 911. This data is important since it can speed the dispatch of emergency services, or if you are unable to give the operator the data they will have it all ready and be able to send help.

I'm in no way a cheerleader for Telus, I just like to compare apples to apples when I chose a service provider.

Bob I · #2 12-28-2005, 03:32 AM

It is probably just a matter choice. I have used Shaw light for years and have never had a problem. This post is coming from Moscow Idaho BTW using Super 8 Motel's network.

christyf5 · #3 12-28-2005, 05:31 AM

After the 3rd rate hike in less than a year with Shaw, I switched to Telus and never looked back.

StirCrazy · #4 12-28-2005, 04:06 PM

Quote:

Originally Posted by christyf5

After the 3rd rate hike in less than a year with Shaw, I switched to Telus and never looked back.

um what rate hikes?

Steve.

I have had Shaw internet sense it came out in Victoria and never had problems with it being slow or anything, the people in my neighborhood that have telus have nothing but problems with slowness. Apparently this is because how far away we are from the telus hub. anyways telus just screwed me over on my phone plan (reduced my unlimited long distance to 800 minuets with out my permission. so they basically said I don't care what your contract says we are not honoring it) so I told them to take a hike and went with the shaw phone and it is actually better, it is more clear and has features that telus didn't support.

All and all I cannot recommend telus to anyone my daughter just got her own place and went with telus hi speed to get the Nano ipod, well that was a month ago and she still doesn't have internet as it won't work and Telus charges big bucks to come out and get you running where with Shaw there is no service fees if they have to come to your house. Also Telus has never been good with the customer service end of things to start with.

Steve

christyf5 · #5 12-28-2005, 05:05 PM

When I signed with Shaw in 2001 it started out being about $39.95. In the year we had it, it went up to $42.95, $44.95 and finally $46.95. When telus called and offered us ADSL for $36.95 it was a no brainer.

fishface · #6 12-28-2005, 05:31 PM

i was using shaw for a few years but after several calls from what seemed like the mafia, they told me i was using too much bandwidth (don't make us tell you again!)...i dumped them for telus. very strange indeed since i was under the impression that unlimited access meant unlimited access...hhmmm, i guess not

rickjames · #7 12-28-2005, 06:21 PM

Besides my dislikes for Telus, which I won't go into...

I have used ADSL, Shaw, and Shaw in the 3 homes I have lived in and Shaw has been by far the best connection. Better speed, less downtime, etc. Also, and I may be nitpicking here, but having to register your MAC address for ADSL is a royal pain in the @$$. Especially when since the registration tool is an obscure link and the password to use it is indepedent of your userid/password for web administration. So you always end up calling them and talking to the computer on the end (so annoying), and then to someone on their helpdesk. Oh and just a tip, if you talk jibberish to the computer voice on the other line it won't understand you and will put you through to someone right away rather then prompt you with annoying questions.

There that is my .02.

Chad · #8 12-28-2005, 06:48 PM

Quote:

Originally Posted by fishface

i was using shaw for a few years but after several calls from what seemed like the mafia, they told me i was using too much bandwidth (don't make us tell you again!)...i dumped them for telus. very strange indeed since i was under the impression that unlimited access meant unlimited access...hhmmm, i guess not

Well, anyone who uses the internet for general legit means will never reach their alloted bandwidth. But people who DL pirated Movies or host music swapping etc will eat up their bandwidth fast. Generaly they only hassel you when its been like that for a few months.

Gizmo · #9 12-30-2005, 01:42 AM

Quote:

Originally Posted by fishface

i was using shaw for a few years but after several calls from what seemed like the mafia, they told me i was using too much bandwidth (don't make us tell you again!)...i dumped them for telus. very strange indeed since i was under the impression that unlimited access meant unlimited access...hhmmm, i guess not

Shaw = some transfer limitation (uploads are monitored) BUT they dont care what you download/upload

Telus = no transfer limitations, but they do monitor what you are downloading/uploading. My brother got a call from telus saying he had to stop the download of "Gone in 60 seconds" or they would cancel his internet. Mafia... Thats Telus.

StirCrazy · #10 12-30-2005, 12:18 AM

Quote:

Originally Posted by christyf5

When I signed with Shaw in 2001 it started out being about $39.95. In the year we had it, it went up to $42.95, $44.95 and finally $46.95. When telus called and offered us ADSL for $36.95 it was a no brainer.

man I have been with shaw for ... must be 7 or 8 years now (ever sence they came out with high speed) and it has always been 45.00/month. you must have gotten a promo or something.. I know I missed out on all the promos as I was on Shaw befor it was actualy released as a "tester account"

Steve