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#1
12-25-2017, 07:35 PM
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I have had good success with Wais. I know what good livestock looks like and generally do my own research on products. I get along good with Danny because I dont do what alot of other people seem to do in there; dicker on price then walk out empty handed.
If something is priced too high I am honest and just say it's more money than I want to spend. I don't try to haggle him down on every item. I also try to buy something when I am in there. So far he hasn't steered me wrong, I dont waste his time, he doesnt waste mine, and we have a good buyer seller relationship.
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Ryan 
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#2
12-25-2017, 07:44 PM
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But some of us here know him in a different more personal way, behind the "Open" sign out front.
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#3
12-25-2017, 07:54 PM
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__________________
stuff happens when you go outside Im a hustler / I'll hop in the ocean / sell a whale a splash
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#4
12-25-2017, 09:54 PM
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After reading all these negative experience with Danny at Wai's
Have to put in my two bit opinion , Been customer at his store for the last 20 years , not a big spender, here and there, he always giving me helpful info and generous Remind you, he is in to make few bucks, lots of overhead , otherwise he won't be still in business , just to cover the rent alone . sure he dose try to sell the items is his stock, its understandable sorry to hear some folks has bad experience in his store so as the other fish stores SAM
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#5
12-26-2017, 03:13 PM
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I'm also a long term customer of Wai's. 17 years at least.
I would be very disappointed if I went in to Daniel's store and he did NOT try to sell me something. It is something that every good store owner or employee should do. It's very telling for someone to say that they "don't give a rat's ass" about someone's business. Good business practice is about relationships and people, not products or price. If someone doesn't care about who they're buying from, how do they decide where to buy from? Wouldn't it be interesting if businesses could post experiences about interactions that they've had with various customers? Wai's is my first choice for buying. After that it's J and L because they're Canadian and offer fast shipping, great support and prices; next would be BRS because of their very helpful video series, next would be Reefsupplies.ca, next would be Bayside Corals, after that would be other Ontario vendors simply because of what I've read online. If/when I do buy another aquarium, I'll go to Concept first because they're local and I've heard enough good things about them. It's ok to have disagreements with vendors and suppliers. Just don't let a small problem give you cause to cut yourself off from an otherwise very enjoyable and educational hobby.
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Mitch
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#6
12-26-2017, 03:51 PM
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I have a sales background and know what it feels like to be docked around. I don't blame him or any other vendor for being short or not wanting to waste time with people they know are tire kickers. He helped suggest me products to get my current tank going and pointed me to a couple AF products. I will keep dealing with him and make sure to stop when I am in the city. About the only thing I'd like to see more of in there is clean up crew.
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Ryan
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#8
01-01-2018, 04:23 AM
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Wais
I just wish mr.Wai would have prices posted on all the livestock and coral in his shop. I dont like to have to ask how much every fish is when I go in and always get a cranky answer.
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#9
01-01-2018, 05:37 AM
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#10
10-08-2019, 04:02 AM
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My latest experience with Calgary fish shops.
I realize the last post in this thread was from 2017. My apologies for resurrecting it, if maybe I shouldn't have?.
After being out of the fish-keeping hobby for several years, I'm getting the urge to get back into it. I've been to a couple shops in Calgary, and I wanted to tell my experience, and get some insight, or recommendations from you all that know much more than I do. A couple years ago, I went to check out GOLD AQUARIUMS. I went on one of my days off, during the week. It appears I showed up on a shipment day, as I walked in, and was told they were actually closed that day. I won't say I was told rudely, or anything. Just that they weren't open that day. I was disappointed, but I understand. I haven't actually been there since. Last week I went to Calgary and intended on checking out a couple shops. First I went to OCEAN CREATION, and sure enough..they were closed that day. Again, disappointment. I then went across the street to WAI'S and was(and still am) impressed by his HUGE Puffer! I looked around a bit, thought it was..ok. I can't remember if the customer he was talking to when I left was there when I walked in but..he never acknowledged my presence at all. So..whatever. After reading this thread, I'm not interested in giving him any business. Next, I went to CONCEPT AQUARIUMS. When I got there, there was a little note on the door that they'd be back at 2:05pm(about 15-20 minutes from when I got there. So, I hung out and went back at that time. I waited around the door(cause they hadn't opened yet), until someone came out and asked if there was anything they could do for me. I read online that they didn't have livestock, and such anymore, but were just building aquariums. I was under the assumption that a person could still walk in and check out different builds and stuff. I was told, 'nope' and that to email them with any questions. From there I went to my last stop..PISCES PET EMPORIUM. Of course, they're a huge store so..of course they'd have tons of stock. I like how they have different aquarium kits to get back into the hobby. I started talked to one of the staff there, and she was very friendly, and helpful. I easily spent over an hour chatting with her, and asking questions. After I let her go back to working with the Betta's, I walked around a little more. I came up with a couple other questions, and asked one of the guy's. He was really cool and helpful, as well. I WILL say that I wasn't approached when I was by myself for several minutes. I walked past several employees and no one batted an eyelash at me. I would say that was a negative mark against them(in my eyes), however, Once I talked to the two people that I talked to..I wasn't VERY peeved. In saying that, I work retail and know how it goes. So, rather than judge them very negatively because of that, I just feel kind of indifferent. It's always nice to be approached, and feel welcomed but, I don't have a problem approaching a staff member and asking questions. I suppose it depends on the day. At this time..it's not worth me getting upset over. I have enough things to worry about. That being said, I feel confident that if I bought from them, they'd be reasonable and be able to help me with advice and questions(what I don't find on the internet, anyway). I'm under no illusion in that they want my $$$, I know that..but from what I've experienced at shops so far, in Calgary, Pisces seems like the place to go(at least that's what I think). After reading all of that, does anyone have any thoughts or advice? Maybe I'm missing something, or there's a store, or dealer that I don't know about? YEARS ago, I remember going to Big Als, and thought that was pretty ok. I see that they no longer have a location in Calgary. That seems surprising to me. The other one I remember from years ago was Riverfront(?), but I know they're gone, as well. Anyway, thanks for reading! I hope to hear from you reefers with experience with the Calgary stores! Take care, all!! Kennan
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