Royal exclusiv will not warranty their products in Canada

[Skimmerking]

Well Dave maybe you should do some reading like go on Reef Central before stating what you just said and its all over Reef central ,but you as a vendor and your knowledge knew that right.

so before telling me that I should not make statements go on RC and look under Premium aquatics

Originally Posted by dave@conceptaquatics

you should not make statements such as this. I really don't think you have any inside info about what has happen with the two companies.

from my understanding is proline has a invested interest in vertex but that does not mean they own the company! there for vertex is not going anywhere, so warranty of any kind in the vertex line up should not a problem.


from my understand RE aka bubble king will be going the a direct to customer model and there for no distribution is needed, that is just what i have heard but no real info on this either. i myself think if this happens most stores will be dropping this line as the same thing happen when euro-reef did this.

As for warranty on bubble king i would hope a company like RE would not have an issue fixing or replacing product, i just can't see why they would not do this! i know i just had a pump replace by them within two months for a customer so i am not sure what the story is with your unit but i would go back to the store you bought this from and have them fight it out for you.


best of luck this this Dave